Wave 3 - Chat&Email/ Customer Service Representative/ EARN UP TO 25K
1 week ago
About the role
We are seeking a talented and enthusiastic Customer Service Representative to join our team. as a Customer Service Representative you will be responsible for providing excellent customer service through various communication. This is a full-time position with the opportunity to earn up to 25K.
What you'll be doing
- Providing friendly and efficient customer service via chat and email
- Responding to customer inquiries and resolving issues in a timely manner
- Demonstrating strong problem-solving and critical-thinking skills to address customer concerns
- Contributing to the continuous improvement of customer service processes and procedures
- Maintaining a positive and professional demeanour at all times
- Collaborating with cross-functional teams to ensure a seamless customer experience
What we're looking for
- Strong communication and interpersonal skills, both written and verbal
- Excellent problem-solving and critical-thinking abilities
- Ability to work well in a fast-paced, customer-centric environment
- Proficiency in using various digital tools and technologies
- Prior experience in a customer service or call centre role is preferred
- Commitment to providing exceptional customer service
What we offer
We are dedicated to creating a positive and supportive work environment for our employees. We offer a competitive salary, opportunities for career development, and a range of benefits to support your overall well-being. Join our team and be a part of a dynamic and purpose-driven organisation.
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