Virtual Receptionist

1 day ago

Manila, National Capital Region, Philippines Insideoutva Full time $20,000 - $40,000 per year


Job ID : VR750

Job Description:

We are a virtual receptionist company based in the United States looking for skilled and professional Virtual Receptionists to effectively handle inbound calls, answer inquiries, and book appointments for our clients in the home services industry. Our clients include cleaning companies, electricians, plumbers, landscapers, and more.

As a Virtual Receptionist, you will represent our clients as if you were part of their in-office team. You will greet callers warmly, answer questions based on our client's guidelines, and schedule appointments using their CRM or scheduling platforms. Training will be provided to ensure you can confidently and accurately handle customer inquiries.

During calls, you will take detailed call summary notes, capturing the customer's contact information, reason for inquiry, and any other relevant details. After each call, you will promptly send these summaries to our clients, ensuring accuracy and professionalism.

Key Responsibilities:
  • Answer inbound calls with professionalism and a friendly tone.
  • Follow client-provided scripts and standard greetings.
  • Provide accurate responses to customer inquiries.
  • Schedule appointments using client CRMs and scheduling platforms.
  • Take detailed call summary notes while on the call.
  • Send accurate and well-written call summaries to clients immediately after calls.
  • Ensure all call details are recorded without typos or missing information.
  • Communicate with clients as needed to confirm instructions and receive feedback.
Qualifications & Requirements: Technology Requirements:
  • Internet speed of at least 40 Mbps.
  • Computer with Intel i3 processor or higher, 8GB RAM.
  • Backup power source.
  • Backup internet connection.
Working Qualifications:
  • Previous BPO or customer service experience is preferred.
  • Ability to multitask by managing calls, taking notes, and sending follow-ups.
  • Strong written and verbal communication skills.
  • Excellent attention to detail to ensure accurate call summaries.
  • Confident in communicating directly with clients when necessary.
  • Experience working remotely is preferred but not required.
  • Willingness to undergo training and learn client-specific protocols.
  • Motivated, hardworking, and eager to contribute to the team.

Working hours: 5 days per week, 9 hours per day, 1 hour for lunch and two,15-minute breaks. Time Zone: Pacific Standard Time (Los Angeles).

Work Schedule & Shift Assignment
Our business operates 7 days a week, and we offer multiple shift schedules to meet client demands. Available shifts include (all time in PST):

  • 5:00 AM – 2:00 PM
  • 7:00 AM – 4:00 PM
  • 8:00 AM – 5:00 PM
  • 11:00 AM – 8:00 PM

Rest Day/Days Off:

  • Vary depending on client need
  • Common rest days include: Mon–Sun, Tue–Wed, Thu–Fri
  • Sat–Sun off is very rare

Important:
We onboard new team members proactively to ensure readiness for fluctuating client needs. As such, final shift assignments are determined after the 2-week training period, based on actual call volume and coverage requirements. While we do our best to consider preferences, flexibility is essential.

  • Virtual Receptionist VA

    1 day ago

    Manila, National Capital Region, Philippines thehivecareers Full time ₱150,000 - ₱300,000 per year

    Job Description: Receptionist Virtual Assistant (English Speaking) Location: Remote (Work from Home) Employment Type: Full-Time Language Requirement: Fluent in English (verbal & written) Job Overview We are seeking a professional, English-speaking Virtual Receptionist to handle front-desk responsibilities virtually. Youll be the first point of contact...

  • Virtual Medical Receptionist

    1 day ago

    Manila, National Capital Region, Philippines Central Offshoring Full time ₱350,000 - ₱400,000 per year

    ABOUT USWe are a boutique business providing virtual medical reception and admin support to healthcare practices across Australia. Our clients include GPs, Specialists, Dentists, and Allied Health professionals.Our role is to take care of calls, scheduling, patient records, referrals, and admin tasks so onsite staff can focus on patient care. We pride...

  • Virtual Receptionist

    1 day ago

    Manila, National Capital Region, Philippines Inside Out Full time $6,000 per year

    ** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:Job ID : VR600We are a virtual receptionist company based in the United States looking for virtual receptionists that can effectively handle inbound calls to answer inquiries and book appointments.You will be receiving phone calls from prospective customers for home services businesses such as...

  • Virtual Receptionist

    1 day ago

    Manila, National Capital Region, Philippines Insideoutva Full time $6,000 per year

    Job ID : VR600 We are a virtual receptionist company based in the United States looking for virtual receptionists that can effectively handle inbound calls to answer inquiries and book appointments. You will be receiving phone calls from prospective customers for home services businesses such as cleaning companies, electricians, plumbers, landscapers, etc....

  • Virtual Receptionist

    5 days ago

    Manila, National Capital Region, Philippines Inside Out Full time

    OverviewIMPORTANT WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED: Job ID : VR600We are a virtual receptionist company based in the United States looking for virtual receptionists that can effectively handle inbound calls to answer inquiries and book appointments.You will be receiving phone calls from prospective customers for home services businesses such...

  • Virtual Call Center Agent

    3 days ago

    Manila, National Capital Region, Philippines beBeeReception Full time ₱1,200,000 - ₱1,500,000

    Job Title: Virtual ReceptionistAre you a skilled communicator with excellent phone etiquette? Do you have experience working in customer service and answering calls professionally? We are seeking a Virtual Receptionist to join our team!Responsibilities:

  • Virtual Receptionist

    5 days ago

    Manila, National Capital Region, Philippines beBeeVirtualReceptionist Full time $40,000 - $60,000

    Job OpportunityWe are seeking a dedicated individual to join our team as a Virtual Receptionist.This role involves handling inbound calls, answering inquiries, and booking appointments for our clients. You will be responsible for representing our clients professionally and following their standard greeting.The ideal candidate should have excellent...

  • Executive Assistant/Medical Scheduler/Receptionist

    1 day ago

    Manila, National Capital Region, Philippines Fresh Prints Full time $40,000 - $60,000 per year

    Role OverviewWe're looking for a highly organized, detail-oriented, and proactive individual to join our team as an Executive Assistant / Medical Scheduler / Receptionist. This role requires prior experience working in a medical, clinic, or hospital setting, as you will be handling sensitive patient information, coordinating schedules, and ensuring seamless...

  • Scheduler & Receptionist

    3 weeks ago

    Manila, National Capital Region, Philippines Staff4Me Full time

    We are seeking a motivated and detail-oriented Scheduler & Receptionist to join our team. This dual role serves as a crucial first point of contact for clients and caregivers, providing exceptional administrative support while ensuring smooth scheduling operations and maintaining efficient front-desk operations.Key Responsibilities:Client and Caregiver...

  • Health Clinical Services Analyst

    1 day ago

    Manila, National Capital Region, Philippines Virtual Staffing Full time $40,000 - $60,000 per year

    As a Health Clinical Services Analyst, you will play a crucial role in supporting healthcare providers by accurately transcribing medical information into Electronic Medical Records (EMR) systems. Operating in a virtual environment, you'll need to excel in independent work, maintain meticulous attention to detail, and exhibit exceptional typing and computer...