Cash Application Specialist

Work Setup & Schedule:

• Hybrid (Mon-Fri, 8:00PM – 5:00AM)

What you'll be doing:

• Process and apply customer payments received through multiple channels including checks, ACH transfers, and electronic payments
• Accurately post payments to customer accounts in McLeod Software system
• Match payments to outstanding invoices using various remittance sources
• Research and resolve payment discrepancies and exceptions Remittance Documentation Management
• Review and process check stubs for payment identification and application guidance
• Analyze remittance advice received from lockbox operations
• Interpret and process Advance Receipt Confirmations (ARCs)
• Maintain organized filing system for all remittance documentation
• Scan and attach supporting documentation to customer master file as needed
• Investigate unmatched or partially applied payments
• Research customer disputes and payment inquiries
• Collaborate with Billing and Sales teams to resolve billing discrepancies
• Assist with month-end closing procedures and account reconciliations
• Generate daily, weekly, and monthly cash application reports
• Monitor aging reports and support collection opportunities
• Update payment status and communicate with collections team as needed
• Ensure compliance with company policies and procedures Customer Communication
• Respond to customer payment inquiries via phone and email
• Provide payment history and account balance information
• Coordinate with customers to obtain missing remittance information
• Process payment method changes and updates

What will make you a great fit:

• High school diploma or equivalent required; Associate's degree in Accounting, Finance, or related field preferred
• 2+ years of experience in accounts receivable, cash application, or related accounting function
• Experience with transportation/logistics industry preferred
• Previous experience with McLeod Software strongly preferred
• Proficiency in McLeod Software modules (LoadMaster, PowerBroker, or similar)
• Advanced Microsoft Excel skills including VLOOKUP, pivot tables, and data analysis
• Experience with electronic payment processing systems
• Knowledge of lockbox operations and remittance processing
• Familiarity with ACH and wire transfer processes
• Strong attention to detail and accuracy in data entry
• Excellent analytical and problem-solving skills
• Ability to work with high-volume transactions under tight deadlines
• Strong organizational and time management skills
• Effective written and verbal communication skills
• Ability to work independently and as part of a team Working Conditions
• Standard business hours with occasional overtime during month-end closing
• Office environment with computer workstation
• May require occasional interaction with customers via phone and email
• Accuracy rate for payment applications (target: 99%+)
• Timely resolution of payment exceptions
• Month-end closing deadlines adherence

What D&V Philippines can offer you:

D&V Philippines is a place where you can build and grow your

career because we invest in your training and development. You'll

be a key player in our mission to deliver high-quality, cost-effective

finance and accounting services for CFOs and professional

services firms in Australia, Asia-Pacific, Europe, the United States,

and the United Kingdom.

You'll also get to enjoy these perks on top of the essential

employee benefits:

• Competitive salary with non-taxable allowances
• Health and wellness benefits
• Vacation and sick leave credits
• Yearly company and employee performance bonuses
• Free meal during office days
• Parent-friendly office
• Training and certifications
• CPD Training Assistance and PRC license renewal reimbursement
• Year-round employee engagement activities

Our team is currently reviewing applications, and we will be in touch with you if we feel that your experience aligns with the needs of the role. Please be patient, as this process can take a little time.

Thank you again for your interest in joining our team. We wish you the best of luck

Job Type: Full-time

Work Location: In person