Cash Application Specialist

22 hours ago

Makati City, National Capital Region, Philippines D&V Philippines Full time ₱900,000 - ₱1,200,000 per year

The
Cash Application Specialist
is responsible for accurately applying customer payments to outstanding invoices within McLeod Software. The ideal candidate will have strong analytical skills, attention to detail, and experience with transportation management systems.

JOB RESPONSIBILITIES

Payment Processing & Application

  • Process and apply customer payments received through multiple channels including checks, ACH transfers, and electronic payments
  • Accurately post payments to customer accounts in McLeod Software system
  • Match payments to outstanding invoices using various remittance sources
  • Research and resolve payment discrepancies and exceptions Remittance Documentation Management
  • Review and process check stubs for payment identification and application guidance
    • Analyze remittance advice received from lockbox operations
  • Interpret and process Advance Receipt Confirmations (ARCs)
  • Maintain organized filing system for all remittance documentation
    • Scan and attach supporting documentation to customer master file as needed

Account Reconciliation & Research

  • Investigate unmatched or partially applied payments
  • Research customer disputes and payment inquiries
  • Collaborate with Billing and Sales teams to resolve billing discrepancies
  • Assist with month-end closing procedures and account reconciliations

System Maintenance & Reporting

  • Generate daily, weekly, and monthly cash application reports
  • Monitor aging reports and support collection opportunities
  • Update payment status and communicate with collections team as needed
  • Ensure compliance with company policies and procedures Customer Communication
  • Respond to customer payment inquiries via phone and email
  • Provide payment history and account balance information
  • Coordinate with customers to obtain missing remittance information
  • Process payment method changes and updates

JOB QUALIFICATIONS

  • High school diploma or equivalent required; Associate's degree in Accounting, Finance, or related field preferred
  • 2+ years of experience in accounts receivable, cash application, or related accounting function
  • Experience with transportation/logistics industry preferred
  • Previous experience with McLeod Software strongly preferred Technical Skills
    • Proficiency in McLeod Software modules (LoadMaster, PowerBroker, or similar)
  • Advanced Microsoft Excel skills including VLOOKUP, pivot tables, and data analysis
  • Experience with electronic payment processing systems
  • Knowledge of lockbox operations and remittance processing
  • Familiarity with ACH and wire transfer processes

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