Customer Service Assistant
4 days ago
Job Summary
The Customer Service Assistant provides frontline support to customers by handling inquiries, processing orders, and addressing concerns. This role also maintains customer records, coordinates with internal teams, and ensures a smooth customer experience.
Responsibilities
- Respond to customer inquiries and concerns through phone, email, chat, or social media
- Process, track, and confirm customer orders and deliveries
- Maintain accurate customer records and document interactions
- Coordinate with internal departments to resolve issues and meet customer needs
- Monitor customer feedback and escalate potential issues to management
- Assist in preparing reports related to customer service and sales support
- Perform other duties as required to support customer satisfaction and business goals
Qualifications
- Bachelor's degree in Business Administration, Marketing, or related field (preferred)
- At least 6 months to 1 year of experience in customer service, sales support, or related role
- Strong communication and interpersonal skills
- Proficient in MS Office; familiarity with digital communication platforms is an advantage
- Organized, customer-focused, and able to multitask in a fast-paced environment
-
Customer Service Representative
4 days ago
Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱360,000 per yearTSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...
-
Executive Assistant
13 hours ago
Makati City, National Capital Region, Philippines Wing Assistant Full time ₱900,000 - ₱1,200,000 per yearPosition Overview:We are seeking a highly organized and proactive Executive Assistant to provide comprehensive support to both our Director and Chief Operating Officer (COO). This role requires an individual who can effectively assist with personal, professional (team and task management), and business goals (client operations) while maintaining the highest...
-
Customer Service Assistant
2 weeks ago
Makati City, National Capital Region, Philippines GAIC Professional Services Inc. Full time ₱150,000 - ₱250,000 per yearJob Title:Customer Service RepresentativeJob Summary:The Customer Service Representative is responsible for providing exceptional customer support by handling inquiries, resolving complaints, and ensuring customer satisfaction through various communication channels such as phone, email, chat, or social media.Key Responsibilities:Respond promptly and...
-
Customer Service Assistant
4 days ago
Makati City, National Capital Region, Philippines J-K International Language Center Full time ₱240,000 - ₱360,000 per yearCOMPANY PROFILE: This business was first founded in 2015 as a risk assessmentfirm in the Philippines. Risk assessment is a thorough and in-depth analysis of anorganization's structure, procedures, technology, tactics, and personnel with the goal ofdetecting and evaluating possible hazards.Position: Customer Service Assistant (Open for Fresh Graduates)Company...
-
Customer Service Department Assistant
4 days ago
Makati City, National Capital Region, Philippines Ever Succeeded Global Ltd. Full time ₱900,000 - ₱1,200,000 per yearJob Responsibilities:1. Administrative SupportAssist in preparing reports, schedules, and documentation for the customer service and data entry clerk team.Maintain and update customer service databases, records, and files.Monitor and organize incoming emails, messages, and inquiries.2. Customer AssistanceRespond to basic customer inquiries through phone,...
-
Customer Service
4 days ago
Makati City, National Capital Region, Philippines Peak Outsourcing, Inc. Full time ₱40,000 - ₱60,000 per yearComp Package:Basic Pay: 27,000Upfront Allowance: 3,000Performance Bonus: Up to 10,000Job Overview:We are looking for highly motivated and customer-centric Hotel Reservations Agents to join our growing BPO team. As a key player in delivering exceptional service to our hotel clients, you will assist guests with reservations, bookings, inquiries, and support...
-
Customer Service
4 days ago
Makati City, National Capital Region, Philippines Peak Outsourcing Full time ₱40,000 - ₱60,000 per yearComp Package:Basic Pay: 27,000Upfront Allowance: 3,000Performance Bonus: Up to 10, ,000 Sign on BonusJob Overview:We are looking for highly motivated and customer-centric Hotel Reservations Agents to join our growing BPO team. As a key player in delivering exceptional service to our hotel clients, you will assist guests with reservations, bookings,...
-
Customer Service Representative
4 days ago
Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱104,000 - ₱130,878 per yearJob Description:As a Customer Service Representative for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...
-
Customer Service
4 days ago
Makati City, National Capital Region, Philippines Golden Point Auto Care Full timeCustomer Service RepresentativeWe are looking for a friendly and detail-oriented Customer Sales Representative to assist customers with inquiries, concerns, and product support. The ideal candidate has strong communication skills, a problem-solving mindset, and a passion for delivering excellent service.Key Responsibilities:Respond to customer inquiries via...
-
customer service assistant
2 weeks ago
Quezon City, National Capital Region, Philippines INTELASSIST INC. Full time ₱150,000 - ₱250,000 per yearEighteen (18) Customer Service Representative - French BilingualFour (4) Customer Service Representative - Bilingual AgentOne (1) Customer Service Representative - BilingualOne (1) Customer Service RepresentativeCustomer Support: Provide excellent customer service by addressing inquiries and concerns via chat, phone, and email both in English and...