
Customer Service Representative
3 days ago
Join Our Growing Team as a Customer Service Representative
Location: Bridgetowne IPI
Salary: Up to ₱26,000/month
About Us:
We're a forward-thinking company based in the heart of Cebu IT Park, and we're on the lookout for motivated Customer Service Representatives to help us deliver top-tier service to our customers. Whether you're just starting your career or you're a seasoned pro, we've got a spot for you
At our company, we prioritize creating a fun and supportive work environment where you can grow, develop new skills, and build a lasting career in customer service.
What You'll Do:
- Handle inbound customer inquiries via phone, email, and chat in a friendly and professional manner
- Resolve customer concerns efficiently, ensuring a smooth and positive experience
- Guide customers through our products/services and answer their questions
- Keep accurate records of interactions, solutions, and feedback
- Collaborate with your team to hit performance targets and maintain a high level of service
- Follow company guidelines to ensure quality and consistency
Who We're Looking For:
- Excellent communication skills—both verbal and written
- A customer-first mindset, with a natural ability to empathize and resolve issues
- Ability to multitask in a fast-paced environment
- A positive attitude, even when handling difficult situations
- Fresh graduates are encouraged to apply Previous experience is a plus but not required
- Open to working in flexible schedules, including weekends and holidays
- A high school diploma is required; a college degree is a bonus
What We Offer:
- Competitive salary: Up to ₱26,000/month
- Health & dental benefits to keep you covered
- Career growth opportunities: We love promoting from within
- Comprehensive training: You'll get all the support you need, no matter your experience level
- Fun & friendly work culture: We believe in collaboration and celebrating each other's successes
- Performance bonuses & incentives: Your hard work will be rewarded
Why Work With Us?
We're not just about hitting targets—we care about your development, well-being, and success. If you're ready to launch your career (or take it to the next level), we've got the perfect opportunity for you
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