Customer Account Specialist

1 week ago

Pinagbuhatan Metro Manila, Philippines Supcart Ph Full time ₱900,000 - ₱1,200,000 per year

About the role

As a Customer Account Specialist at Supcart Ph', you will be responsible for providing exceptional customer service and support to our valued clients. In this fast-paced, full-time position, you will be the primary point of contact for customers, ensuring their inquiries and concerns are addressed efficiently and effectively. The role is based in our Pinagbuhatan, Pasig City office.

What you'll be doing

  • Respond to inbound customer calls, emails and messages in a timely and professional manner
  • Provide accurate information and guidance to customers on products, services and account-related matters
  • Handle customer complaints and concerns, working to resolve issues and provide satisfactory outcomes
  • Maintain detailed records of customer interactions and follow up as needed
  • Collaborate with cross-functional teams to ensure seamless customer experiences
  • Contribute to the continuous improvement of customer service processes and procedures

What we're looking for

  • Previous experience in a customer-facing role, ideally within a call centre or contact centre environment
  • Excellent communication and interpersonal skills, with the ability to build rapport and empathise with customers
  • Strong problem-solving and decision-making abilities, with a focus on providing solutions
  • Flexible and adaptable, able to work in a fast-paced, high-volume environment
  • Commitment to delivering exceptional customer service and a genuine desire to help others

What we offer

At Supcart Ph', we are dedicated to providing our employees with a supportive and rewarding work environment. As a Customer Account Specialist, you will have access to a range of benefits, including:

  • Competitive salary and performance-based bonuses
  • Opportunities for career development and advancement
  • Flexible work arrangements and work-life balance initiatives
  • A collaborative and inclusive company culture

Apply now for this exciting opportunity to become a Customer Account Specialist at Supcart Ph'.

  • Customer Service

    2 weeks ago

    Pinagbuhatan, Metro Manila, Philippines Hiessence Consumer Goods Trading Full time ₱900,000 - ₱1,200,000 per year

    About the role As a Customer Account Specialist at Hiessence, you will be responsible for providing exceptional customer service and support to our valued clients. In this fast-paced, full-time position, you will be the primary point of contact for customers, ensuring their inquiries and concerns are addressed efficiently and effectively. The role is based...

  • Customer Experience Accounting Specialist

    24 hours ago

    , Metro Manila, Philippines Guesty Full time

    Overview Guesty is looking for a tech-savvy accounting specialist to join our customer solutions team. Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup transforming how the industry works — from guest experience to business growth. With a...

  • Customer Success Specialist

    23 hours ago

    Manila, Philippines Roche Full time

    Customer Success Specialist (Account Specialist / Account Executive / Sales Specialist) - NCR Roche Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Customer Success Specialist (Account Specialist / Account Executive / Sales Specialist) - NCR role at Roche Customer Success Specialist (Account Specialist...

  • Customer Experience Specialist

    2 weeks ago

    Eastwood, Metro Manila, Philippines Acquire Intelligence Full time ₱800,000 - ₱1,200,000 per year

    You are a Customer Experience Specialist, a champion in your field. As part of the A-team, your role plays an important part in our success. Your tasks for the day include, but are not limited to, the following: •    Interacting with customers via live chat or email responding to various financial inquiries, concerns, or requests related to direct...

  • Account Specialist

    1 week ago

    , Metro Manila, Philippines San Miguel Brewery Inc. Full time

    Talent Acquisition | Training and Development Direct message the job poster from San Miguel Brewery Inc. Responsibilities Managing customer accounts Booking store orders Collection and remittance of payments to office Achieving monthly sales target Qualifications Bachelor's degree in Business Management, Marketing, Entrepreneurship Knows how to drive any...

  • Accounting Specialist

    19 hours ago

    , Metro Manila, Philippines INTEC Energy Solutions Full time

    Admin Specialist at INTEC Energy Solutions INTEC Energy Solutions delivers best-in-class services in Engineering, Procurement, Construction (EPC), Battery Energy Storage Systems (BESS), Development, Consultancy, and Operation & Maintenance, along with New Energy Solutions. With a globally experienced team, INTEC has managed over 190 projects and achieved an...

  • Customer Service Specialist

    2 weeks ago

    Ortigas, Metro Manila, Philippines Financial Rescue LLC Full time ₱150,000 - ₱250,000 per year

    We're hiring 10 Customer Service Specialists ready to start immediately If you enjoy connecting directly with customers and providing excellent service, we want to hear from youKey Responsibilities:Handle inbound and outbound voice calls with clients to address inquiries, concerns, and account-related issues.Conduct welcome calls for new clients enrolled in...

  • Specialist 1, Customer Support

    4 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Overview Specialist 1 Customer Support jobs in Manila Posted today Job Description Position Summary As a Quant Feeds & Platform Specialist, you thoroughly understand our clients' and prospective clients' requirements from data to workflow needs and can articulate, construct, and demonstrate the desired product and content solution. Combining technical...

  • Sales Account Specialist

    4 weeks ago

    , Metro Manila, Philippines San Miguel Foods Full time

    As a Sales Account Specialist , you will play a key role in supporting our sales team, managing customer accounts, and driving business growth. Responsibilities Identify new business opportunities and actively pursue new clients. Understand customer requirements and recommend suitable products and services. Stay up-to-date on market trends, customer...

  • Accounting Specialist

    1 week ago

    , Metro Manila, Philippines SolarWinds Full time

    Summary: As an Accounting Specialist at SolarWinds, you will play a key role in ensuring financial accuracy and efficiency within our dynamic and innovative environment. Your contributions will support our world-class solutions and help create lasting growth for our team and company. Responsibilities Perform daily, weekly, and monthly audits to support a...