TikTok Specialist

2 days ago

San Juan, National Capital Region, Philippines IWC Trading Inc. Full time ₱19,000 - ₱24,000 per year

Job Summary:

The TikTok Specialist / E-Commerce Admin is responsible for managing IWC Trading Inc.'s TikTok Shop and Facebook Page to grow brand awareness, drive traffic, and increase online sales for Philips Mobile & Home Power products. This role combines creative content management with hands-on e-commerce operations — covering social media posting, affiliate coordination, campaign planning, order monitoring, and aftersales support.

Key Responsibilities:Social Media & Shop Management

  • Manage TikTok Shop and Facebook Page activities, including posting schedules, product tagging, and monitoring shop performance.
  • Create, plan, and upload engaging content featuring Philips products (unboxing, tutorials, lifestyle content, trends).
  • Assist in boosting posts or coordinate with the Marketing Team for ad-related tasks when needed.
  • Manage and monitor comments, messages, and inquiries to maintain high customer engagement and satisfaction.
  • Handle customer inquiries, disputes, and feedback through TikTok Shop and Facebook channels promptly and professionally.

Affiliate & Collaboration Activities

  • Manage affiliate partnerships, influencer collaborations, and content creator tie-ups to drive traffic and sales.
  • Track affiliate performance metrics, conversion rates, and payout accuracy.
  • Coordinate with marketing partners for content usage, tagging, and product placements.

E-Commerce Operations & Administration

  • Upload and update product listings, descriptions, pricing, and stock availability on TikTok Shop and other e-commerce platforms (Shopee, Lazada, etc.).
  • Monitor sales performance, inventory levels, and order fulfillment status daily.
  • Coordinate with internal teams — including warehouse, logistics, and accounting — to ensure smooth e-commerce operations and timely order fulfillment.
  • Provide basic administrative support, including assisting the warehouse team with documentation, order checking, and clerical tasks related to fulfillment.

Campaign & Marketing Coordination

  • Assist in planning and executing online marketing campaigns, promotional strategies, and seasonal activities.
  • Create and manage content placements, product tagging, and promotional assets to boost sales and brand visibility.
  • Liaise with platform account managers for promotional opportunities, campaigns, and feature visibility.
  • Generate and analyze weekly reports on sales, traffic, and campaign effectiveness.

Qualifications:

  • Bachelor's degree in Marketing, Business, Multimedia Arts, Communications, or related field.
  • At least 1–2 years of experience in e-commerce operations or social media management (TikTok Shop or similar).
  • Strong knowledge of TikTok and Facebook algorithms, video editing tools (CapCut, VN, Canva, etc.), and digital marketing trends.
  • Experience using Odoo, TikTok Seller Center, or other e-commerce systems is a big plus.
  • Organized, detail-oriented, and proactive with excellent communication skills.
  • Creative mindset with a strong understanding of online consumer behavior.

Job Types: Full-time, Fresh graduate

Pay: Php19, Php24,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Flextime
  • Free parking
  • On-site parking
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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