
Credit and Collection Assistant
2 weeks ago
DUTIES AND RESPONSIBILITIES
- Investigating and resolving discrepancies between invoices, purchase orders, and other supporting documents.
- Communicating with customer to resolve invoice issues and discrepancies.
- Maintaining organized and accurate records of all invoices processed, including digital and physical files.
- Ability to manage multiple tasks and meet deadlines.
- Upload invoices to the customer portal according to specific client requirements.
- Ensure all uploaded invoices are properly categorized and linked to the correct customer accounts.
- Collaborate with internal departments (e.g., Procurement, Sales, Logistics & customer service) to gather information and resolve issues.
- Maintain clear and concise communication with all stakeholders.
- Be proactive in sharing any challenges facing during countering activities.
- Partner with customer fronting to reconcile the countering progress and update.
- Receives and verifies invoices and delivery orders from warehouse/third party logistics company.
- Assists in other duties as needed and directed.
- Meet the customer's, resolving any countering issue of the invoices.
QUALIFICATIONS:
- Bachelor's Degree or Diploma in any field.
- Direct experience in an Account Receivable capacity.
- Demonstrated ability to accurately calculate, post, correct, and manage accounting figures and financial records.
- Knowledge of collection regulations and fair credit practices.
- Basic knowledge of accounting systems, budgets, and internal controls.
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