Collections Officer
2 weeks ago
Location: 11/F One Corporate Center, J. Vargas, San Antonio, Ortigas Center, Pasig City, Metro Manila, Philippines 1605
Job Description:
- Supervise assigned accounts to identify unresolved debts and outstanding account receivables.
- Manage multiple delinquent accounts for debt collection efforts.
- Investigate and resolve discrepancies in payments or accounts.
- Take actions to encourage timely payments
- Negotiate payoff deadlines or payment plans.
- Handle questions or complaints.
- Maintain quality customer service and a positive company image by resolving customer account inquiries
- Prepare and present reports on collection activities and progress
Skills and Qualifications:
- Minimum of 1 year in Call Centre/BPO experience.
- Proven experience as a BPO Collection Specialist or similar role.
- Knowledge of billing procedures and collection techniques (e.g., skip tracing).
- Strong understanding of billing and collection processes.
- Excellent communication and interpersonal skills.
- Skilled in negotiation.
- Good administrative skills.
- Experience in the Electricity and Gas industry is an advantage but not required.
- Australian client experiences preferable but not required.
-
Collection Service Officer
2 weeks ago
Ortigas, Metro Manila, Philippines -50b3-4eed-9c6b-10c5c9d4ce0c Full timeGRAB THESE PERKS WHEN YOU GET HIREDCompetitive salary package25 days of paid leaveHMO coverage from Day 1Attendance bonuses and meal allowancesComplimentary rice, drinks, and snacksA fun work environment with a focus on work-life balanceAccess to an entertainment and gaming areaMonthly basketball and volleyball gamesFun Fridays with games and more to unwind...
-
Collection Officer
2 weeks ago
Ortigas, Philippines NAIS Full timeJob Description:Supervise assigned accounts to identify unresolved debts and outstanding account receivables.Manage multiple delinquent accounts for debt collection efforts.Investigate and resolve discrepancies in payments or accounts.Take actions to encourage timely paymentsNegotiate payoff deadlines or payment plans.Handle questions or complaints.Maintain...
-
Collection Specialist
5 days ago
Ortigas, Metro Manila, Philippines Eastvantage Business Solutions Inc. Full timeAs a Collections Specialist, you will serve as a bridge between the billing department and third-party payers to resolve overdue claims and collect payments. In this role, you will be responsible for ensuring accurate billing and efficient collections processes within our healthcare organization.Core Responsibilities:• Monitor accounts to identify overdue...
-
collection officer team leader
2 weeks ago
Ortigas, Metro Manila, Philippines NAIS CORP Full timeJob DescriptionThe Collection Team Leader provides World-class support to the Call Center Agents and our clients, customers, as well as consistently driving to exceed performance targets. The Collection Team Leader supports and develops Agents by providing and delivering a Best-In-Class level of coaching in areas of call center performance, customer service,...
-
team leader collection
2 weeks ago
Ortigas, Metro Manila, Philippines Green Mango Technology Corp. Full timeThe Collection Team Leader is responsible for overseeing the daily activities of the collections team, ensuring that overdue accounts are managed, and debts are recovered in a timely and professional manner. This role involves managing, coaching, and motivating collections agents, as well as ensuring compliance with applicable laws and company policies.Key...
-
Credit and Collection Officer
1 week ago
Tuktukan, Metro Manila, Philippines Private Advertiser Full timeJob ResponsibilitiesCash Handling and Collection ManagementMonitoring and Follow-Up of Maturing and Delinquent AccountsReporting and CoordinationJob QualificationsPreferably a bachelor's degree in business management or any related field.Preferably experienced in direct selling, sales, relationship management, or similar work environment.Minimum of 2 years...
-
Local Collections Team Leader
2 weeks ago
Ortigas, Metro Manila, Philippines High Tech Smart Solutions Full timeAbout the role As the Local Collections Team Leader at Hi-Tech Smart Solutions, you will be responsible for leading a team of professionals to ensure the timely collection of outstanding payments from local customers. This is a full-time position based in our Ortigas, Pasig City office in Metro Manila.What you'll be doingManage and motivate a team of...
-
Collections Officer
2 weeks ago
Manila, National Capital Region, Philippines InvestEd Full timeThe Collections Officer will report to and work directly under the respective Department Head.The entire job will be based on quantitative Key Performance Indicators (KPI) such as:Maintenance of charged-off and delinquent accounts at or below established goalsMaintenance of accurate and complete records of all collection and recovery activityInsurance that...
-
Credit and Collection Officer
4 weeks ago
Ortigas Center, Philippines J-K Network Full timeClient Profile: One of the largest and most competitive finance company offers loans services for over 9 years in the Philippine Industry. Position: Credit and Collection Officer Industry: Financial Company Salary: Php25,000 – Php30,000 Location: Ortigas, Pasig City Schedule: Monday – Friday (Dayshift) Work Set up: Work on site Benefits: ✨...
-
Billing and Collection Officer
1 week ago
Ortigas, Philippines Medicare Plus, Inc. Full timeResponsibilities:Receives payments through various methods (cash, online payments, etc.)Issues and sends invoices and billings on-time to customers through various channels (mail, email, etc.)Monitors PDC issued across all accounts.Sends on-time reminders for paymentsMonitors customer account details for non-payments, delayed payments and other...