Collection Specialist

JOB DESCRIPTION:SOLVE CUSTOMER'S QUESTIONS PROMPTLY THROUGH CUSTOMER CALLS, FACEBOOK, EMAIL ETC.RECORD THE CONSULTATION CONTENT, GIVE FEEDBACK TO MGT, AND HELP IMPROVE THE PRODUCT DRAWBACKUNDERSTAND THE MICRO LENDING KNOWLEDGE, MASTER THE POLICY AND ANSWER THE CUSTOMER QUESTIONS CORRECTLYSOLVE CUSTOMER COMPLAINTS AND IMPROVE USER...

SOLVE CUSTOMER'S QUESTIONS PROMPTLY THROUGH CUSTOMER CALLS, FACEBOOK, EMAIL ETC.RECORD THE CONSULTATION CONTENT, GIVE FEEDBACK TO MGT, AND HELP IMPROVE THE PRODUCT DRAWBACKUNDERSTAND THE MICRO LENDING KNOWLEDGE, MASTER THE POLICY AND ANSWER THE CUSTOMER QUESTIONS CORRECTLYSOLVE CUSTOMER COMPLAINTS AND IMPROVE USER EXPERIENCE

As a Collections Specialist, you will embody professionalism and integrity while managing daily operations primarily through phone interactions with customers and debtors. Your primary goal will be to establish effective payment solutions that help clients regain their payment schedules by offering tailored options.In this role, you will conduct both inbound...

Be a part of our fast-growing team and unchain all the possibilitiesWhat is your mission?We are looking for a proactive Billing & Collections Specialist to manage member accounts, handle payment follow-ups, resolve billing concerns, and maintain accurate financial records. You will engage with members through calls, emails, and SMS while using Excel and...

We are looking for a Collections Specialist to join our team Your role is to contact customers, remind them about their payments, and help arrange payment plans in a professional and respectful way.What You'll DoCall or message customers with overdue accountsNegotiate payment plans politely and clearlyKeep records of collections and paymentsWork with the...

About the role As the Local Collections Team Leader at Hi-Tech Smart Solutions, you will be responsible for leading a team of professionals to ensure the timely collection of outstanding payments from local customers. This is a full-time position based in our Ortigas, Pasig City office in Metro Manila.What you'll be doingManage and motivate a team of...

Enable your futureAt TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours.Top reasons to work with TDCXCompetitive...

Manages designated accounts to ensure individual and team targets are metEnsure our collection policies are followed at all times and that you operate in good faith and according to the Fair debt collections actContacting and following up with correct departments regarding disputes and discrepanciesRecord detailed notes of all collection activitiesFollow up...

We are looking for a highly organized and detail-oriented Accounts Receivable Specialist to join our team.Qualifications:At least 5 years of experience in collections / accounts receivableBachelor's degree in Accounting or any related fieldStrong attention to detail, accuracy, and follow-throughExcellent communication and coordination skillsKey...

Customer Collection Specialist – Student AccountAbout the RoleWe are seeking a highly empathetic and detail-oriented Collection Specialist – Student Account to join our Finance team. This role is essential in helping students manage their payment plans, stay on track financially, and complete their courses successfully. You'll combine customer service,...