Billing Specialist

6 days ago

Davao City, Davao, Philippines TORCH Solutions Full time ₱250,000 - ₱500,000 per year

Join our team in Davao City as a full-time Billing Specialist. In this highly impactful role, you will be responsible for handling customer billing inquiries and resolving any issues efficiently and effectively. With a focus on delivering exceptional customer service, you will play a crucial part in maintaining strong relationships with our clients.

What you'll be doing


• Review delivered goods and services along with related documents (e.g., delivery tickets, prescriptions, medical records) for accuracy and completeness

• Log authorizations to ensure timely payments and minimize claim denials

• Process insurance changes quickly and secure updated authorizations as required

• Identify missing or incorrect documentation and update records or escalate as needed

• Request prescriptions and supporting documents promptly; follow up to ensure approval

• Handle denials through resubmission, appeals, or account adjustments in line with policy

What we're looking for

  • Minimum 6 months of experience in accounts receivable or prior authorization
  • Background in healthcare, insurance, or medical documentation environments

Apply now and join our team

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