Franchise Marketing and Admin
2 weeks ago
Job Roles & Responsibilities
- Marketing Support
- Assist in planning and executing marketing campaigns for franchise branches.
- Coordinate social media postings, promotions, and brand-related announcements.
- Monitor marketing performance metrics and compile weekly/monthly reports.
- Support franchisees in implementing brand guidelines and marketing materials.
- Coordinate with suppliers for marketing collaterals and promotional items.
- Administrative Support
- Manage and organize franchise documents, contracts, and compliance requirements.
- Prepare reports, presentations, and communication memos for management and franchisees.
- Assist in processing franchise applications, renewals, and updates.
- Maintain accurate records and databases related to franchise operations.
- Handle scheduling, meeting coordination, and internal communications.
- Franchise Operations Assistance
- Provide frontline support to franchisees regarding operational concerns.
- Assist in onboarding new franchisees and preparing necessary documentation.
- Coordinate with internal departments (HR, Finance, Purchasing) to support franchise needs.
- Customer Service & Communication
- Handle inquiries from potential franchise applicants.
- Respond promptly to emails, calls, and messages related to franchise and marketing matters.
- Ensure consistent communication flow between main office and franchise branches.
- Other Duties
- Perform other marketing and administrative tasks assigned by management.
- Uphold company brand standards and ensure all franchise branches comply with guidelines.
Job Type: Full-time
Work Location: In person
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