HR Service Associate

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Local HR Services is responsible for the efficient and compliant delivery of standardized, country-specific HR services and process consultancy, partnering with HR colleagues, Corporate Functions and External Vendors using latest HR tools and technology.

We are strongly focused on our customer priorities by delivering a great consumer experience while we stay on track with innovation and evolve without disruption.

Local HR Services Associate is responsible for the execution of HR processes and transactions according to documented procedures within the HR Global Service Delivery Organization.

Employee Lifecycle Support

• Support HR processes along the Employee's Lifecycle based on local regulatory policies in line with SAP guidelines and standards acting as the 2nd level Functional Specialist
• Guide employees and managers through work event processes starting with Day 1 Onboarding facilitation, managing Contractual Changes (job, salary, working time, location, etc.), Employment Statements up to and including Offboarding/ Termination and provide Organisational Management requests support.
• Consult with employees and deliver on life events such as maternity, absence management or local benefits.
• Manage employee files and optical archive.

Local Regulatory Process Delivery

• Process local statutory related activities to ensure compliance in each region with the guidance of the Country HR Director. Administer government mandated benefits such as social insurance.
• Support internal or external audits.

Collaboration with other HR teams

• Maintain close working relationships with other HR colleagues to facilitate the support for processes.
• Work with other internal team members to share knowledge on topics to ensure cross-training and scalability for all process work.
• Provide accurate and friendly advice and service to all customers, such as colleagues, employees and managers along the entire employee lifecycle.

Support Process Improvement & Innovation

• Proactively support process improvement & innovation initiatives/projects.

Experience & Language Requirements

• 2-3 years working experience in administration / HR
• HR knowledge essential
• Experience working within a customer orientated environment preferred.
• Bi-lingual skills as needed based on region (English + Customer language)
• Experience in South East Asia marketplace

Education

• Bachelor's Degree

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: | Work Area: Human Resources | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.