Short-Term Holiday Rental Virtual Assistant

15 hours ago

Angeles City, Central Luzon, Philippines Admin24Seven Full time ₱150,000 - ₱250,000 per year

Job Title: Short-Term Holiday Rental Virtual Assistant

Location: Onsite – Marquee Mall, Angeles City


About the Role:

We're looking for a detail-oriented and customer-focused Virtual Assistant to support our short-term holiday rental operations. The ideal candidate will assist with guest communications, manage booking platforms, and ensure every guest enjoys a seamless experience from enquiry to checkout.

You'll also help with light social media tasks, supporting our marketing and brand visibility across platforms.


Key Responsibilities:

Guest Communication & Coordination

  • Send welcome messages, lockbox instructions, and check-in/check-out details to guests.
  • Monitor and respond promptly to guest messages and enquiries via Airbnb, Stayz, , and other platforms.
  • Handle incoming calls and provide information to potential and current guests.
  • Coordinate with the operations team for cleaning, maintenance, and guest requests.

Booking Management

  • Oversee all listings to ensure details, pricing, and availability are accurate across platforms.
  • Track reservations, cancellations, and guest reviews.
  • Identify double bookings or inconsistencies and resolve them promptly.

Social Media Support

  • Assist in posting and scheduling content on social media platforms.
  • Support with replying to comments or messages and maintaining brand tone and presence.

Administrative Tasks

  • Update spreadsheets and booking reports.
  • Support management with general administrative duties related to property operations.

Qualifications:

  • Experience in short-term holiday rentals, hospitality, or property management preferred.
  • Strong English communication skills (written and verbal).
  • Confident handling guest calls and messages in a professional, friendly manner.
  • Knowledge of Sherlock Software, Airbnb, Stayz, , or similar platforms.
  • Basic social media experience (Facebook, Instagram).
  • Excellent attention to detail and time management skills.
  • Ability to multitask and work independently.

Work Setup:

  • Location: Onsite at our office in Marquee Mall, Angeles City.

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