Reinsurance Business Analyst, Asia Reinsurance

Do you want to join a growing team in a high-performance culture that provides leadership and technical development opportunities? We are currently searching for a talented and driven individual to join our Global Reinsurance team within our MBPS Actuarial Function. The role is accountable for handling policy maintenance and requests for death claim reimbursement of reinsured policies. Global Reinsurance supports Asia, Canada, and the U.S., from mail indexing to disbursements back-office transactions.

Position Responsibilities:

• Provide support for business projects working independently on small projects and supporting larger projects meeting time and quality targets.
• Support workflow analysis, define user requirements,
• Prepare, maintain, and update procedures, and comprehensive documentation for the administrative processes developed/implemented
• Prepare training materials and provide training on a one-on-one basis.
• Identify and resolve operational issues quickly.
• Understand all aspects of supporting development projects
• Estimate time to complete tasks and meeting deadlines.
• Balance operational and project assignments.
• Keep abreast of changing business needs.
• Ability to handle multiple demands and competing priorities 
• Knowledge and understanding of project management methodology and workflow design 
• Ability to convey information clearly and effectively through both verbal and written communication. 
• Good organization, problem-solving skills and analytical ability 
• Work well in independent or team basis as situation dictates.

We are looking for someone with:

• 1 to 2 years of demonstrated experience in developing business requirements. Candidates with more experience will be considered for the Senior Business Analyst role.
• Ability to conduct interviews to determine business needs and specifications.
• Excellent influencing and negotiation skills to win support for new initiatives while building on relationships with the business units.
• Good knowledge and prior experience on user acceptance testing of small projects.
• Amenable to work UP Ayala Technohub (Quezon City)
• Amenable to work on a hybrid set-up (3x a week onsite)
• Amenable to work in any shift schedule (flexible depending on business need)

When you join our team:

• We'll empower you to learn and grow the career you want. 
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement