Hull Accounts Officer

1 week ago

Makati City, National Capital Region, Philippines Pioneer Insurance Full time ₱300,000 - ₱600,000 per year

JOB PURPOSE

To provide quality service to agents, brokers and clients by facilitating requests and inquiries in all aspects of accounts handling.

ROLES AND RESPONSIBILITIES

Underwriting/Policy Issuance

  • Prepares loss statistics for policy renewals.
  • Prepares quotation for clients.
  • Gathers relevant underwriting information.
  • Ensures timely and accurate issuance of policies, endorsements and renewals.
  • Corresponds with reinsurance brokers for reinsurance support.
  • Maintains up-to-date information on existing clients.

Claims Processing and Recoveries

  • Receives claim notice from Shipowners/P&I Members.
  • Coordinates with lawyers regarding handling and status of various Hull and Machinery and Protection and Indemnity cases.
  • Appoints surveyors.
  • Monitors submission of claim documents.
  • Corresponds with P&I Club claims department.
  • Liaises with average adjusters.
  • Monitors recovery efforts.

Solicitation of New Business

  • Ensures expansion of business by maintaining good relationship with agents, brokers, direct clients and reinsurers and by regularly visiting valued clients, brokers and agencies.
  • Maintains relevant information on major industry players.
  • Maintains up-to-date data on potential clients.

Collections

  • Follows up outstanding accounts of assigned clients/intermediaries persistently.
  • Ensures that collected funds are remitted promptly to the P&I club or Facultative Reinsurers.
  • Checks and facilitates release of monthly statements of account.

Servicing of Direct Accounts, Brokers, and Agents

  • Ensures that expiring renewable and desirable accounts are renewed promptly through timely and appropriate action.
  • Responds promptly to queries received from direct clients, brokers and agents or referred by the staff / other departments.

Facultative Reinsurance

  • Seeks facultative reinsurance placement of policies handled and proposes reinsurance placement distribution of accounts.
  • Checks reinsurance slips and binders.

Product Training

  • Conducts Product Training for direct clients and intermediaries in coordination with the Agents' Development & Servicing Department.

QUALIFICATION

  • Graduate of a bachelor's degree course
  • At least 2-3 years' relevant experience in Account Management or in the Insurance Industry.
  • With good communication skill
  • Proficient in the use of Microsoft Word and Excel
  • Amenable to work in a full on-site setup

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