E-Commerce Sales Manager

2 days ago

Makati City, National Capital Region, Philippines Havaianas Full time ₱800,000 - ₱2,400,000 per year
About the Role

We are looking for a highly driven E-Commerce Sales Manager to lead and grow our online sales channels for Terry SA brands. This role is responsible for managing key marketplace partners (Lazada, Shopee, Zalora, etc.), driving sell-in and sell-out performance, and ensuring seamless operational execution with cross-functional teams.

If you're passionate about e-commerce, data-driven decision making, and building strong business relationships, this role is for you.


Key Responsibilities
Sales Management
  • Achieve sales, sell-in, and sell-out targets across all marketplaces.
  • Monitor KPIs and ensure financial goals are consistently met.
  • Work with Merchandising and Key Accounts for forecasting, ordering, and promotional planning.
  • Conduct monthly business reviews and set marketplace targets in advance.
Account & Relationship Management
  • Build and maintain strong relationships with marketplace Key Account Managers.
  • Serve as liaison between internal teams and external platform partners.
  • Gather marketplace insights, analyze trends, and recommend strategic improvements.
  • Lead monthly and annual E-Commerce Business Review and Sales Conferences.
Operational & Tactical Execution
  • Develop and implement sales and operational plans across all online channels.
  • Align with Marketing, Operations, Merchandising, and Digital teams on campaigns and brand strategy.
  • Manage onboarding processes, promo mechanics, order fulfillment, and customer journey improvements.
  • Translate business needs into technical requirements and coordinate with development teams.
Reporting, Analytics & Inventory
  • Monitor performance via Shopify, Google Analytics, and Seller Centers.
  • Analyze retail metrics, conversions, and customer behavior.
  • Prepare weekly/monthly reports with analysis and action plans.
  • Ensure timely stock replenishment and manage aging inventory.
People Management
  • Lead, coach, and evaluate E-Commerce Account Officers and Conversational Commerce Agents.
  • Set performance standards and drive team productivity and growth.
  • Support recruitment, training, and development of key talents.

Qualifications
  • Bachelor's Degree in any business, marketing, or related field.
  • 6+ years experience in e-commerce, digital retail, or sales management.
  • At least 3 years in a senior sales operations role (preferably fashion or retail).
  • Strong analytical skills; proficient in MS Office and Google Workspace.
  • Experience using Shopify, SEO, PPC, and marketplace seller tools (Lazada, Shopee, Zalora).
  • Demonstrated ability to manage teams, multitask, and work in a fast-paced environment.
  • Excellent communication, leadership, and stakeholder-management skills.

Why Join Us?
  • Be part of a fast-growing e-commerce organization
  • Lead major online marketplace partnerships
  • Work with a collaborative, high-performing team
  • Opportunities for professional growth and leadership

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