it

2 weeks ago

Makati City, National Capital Region, Philippines Risla Collection Inc. Full time ₱900,000 - ₱1,200,000 per year

About the role

We are seeking an experienced and dedicated IT professional to join our team at Risla Collection Inc. as an IT Support Specialist. In this full-time role, you will be responsible for providing technical assistance and support to our employees across our Makati City, Metro Manila office. This is a crucial position that will ensure the smooth and efficient operation of our information technology systems.

What you'll be doing

  1. Provide first-line support for hardware, software, and network-related issues
  2. Diagnose and troubleshoot a variety of IT problems, offering timely resolutions
  3. Manage and maintain our IT infrastructure, including servers, workstations, and peripherals
  4. Assist with the implementation and configuration of new software and hardware
  5. Document IT-related processes and procedures to maintain accurate records
  6. Provide training and guidance to employees on the use of our technology systems
  7. Collaborate with the broader IT team to identify and resolve complex issues

What we're looking for

  1. Minimum 2 years of experience in an IT support or helpdesk role
  2. Strong technical skills and familiarity with a range of hardware, software, and networking technologies
  3. Excellent problem-solving and analytical skills to quickly identify and resolve issues
  4. Exceptional customer service orientation and the ability to communicate technical information clearly to non-IT personnel
  5. Relevant certifications or qualifications in IT support or a related field would be highly advantageous

What we offer

At Risla Collection Inc., we are committed to providing our employees with a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of benefits, including:

  1. Comprehensive medical and dental insurance coverage
  2. Generous paid time off and holiday allowance
  3. Opportunities for professional development and career advancement
  4. Collaborative and inclusive company culture
  5. Modern and well-equipped office facilities

About us

Risla Collection Inc. is a leading provider of debt collection and financial recovery services, with a strong presence in the Philippines. Our mission is to help businesses and individuals navigate the complex world of debt management, while always upholding the highest standards of ethics and integrity. We pride ourselves on our innovative approach, exceptional customer service, and commitment to the well-being of our employees.

If you are excited about the prospect of joining our dynamic team, we encourage you to apply now

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