SME Lead Generation Call Centre Services

3 days ago

Ayala Alabang, National Capital Region, Philippines Integrated Office Solutions Inc. Full time ₱300,000 - ₱600,000 per year
About the job SME Lead Generation Call Centre Services

Unleash Your Talents with Us

Hi there, our future SME Lead Generation Call Centre Service Happy to see YOU here.

Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information Technology, Customer Service, and Marketing to Sales and Operations.

From humble beginnings, we have built our company from our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group.

Since then, we have continued to uphold our core values and culture and developed a deeper understanding of how people need help to succeed in their goals. And YOU might be a part of this amazing growth as our team keeps growing above all expectations

What you'll do:

As part of the SME Lead Generation Call Centre Services team, you will generate qualified SME leads through outbound calling, set and confirm appointments for Business Development Managers, provide consistent reporting and insights to support sales governance, and ensure a professional, compliant, and brand-aligned customer experience.

Key responsibilities for this role includes:
  • Outbound Campaigns
    • Execute structured outbound calls to SME prospects.
    • Work on provided data lists and/or validate/append lists via approved
      sources.
    • Deliver a minimum number of daily calls per agent (to be proposed by tenderers).
  • Lead Qualification
    • Assess leads against agreed SME criteria (e.g., business size, service requirements,
      contract renewal cycle, decision-maker identified).
    • Capture essential customer data (contact details, current provider, service needs,
      renewal date).
  • Appointment Setting
    • Book qualified appointments for the BDM team.
    • Confirm all appointments with prospects to ensure attendance.
  • Reporting & Insights
    • Provide weekly performance reports including call volumes, conversion rates, leads
      generated, and appointments set.
    • Supply insights and trends to improve targeting and conversion.
    • Reporting must be in formats compatible with sales governance
      framework.
  • Quality & Compliance
    • Ensure all customer interactions meet privacy, data protection, and telemarketing
      regulations.
    • All scripts and messages must be pre-approved.
    • Maintain high standards of professionalism when representing the company.
Successful candidates must have:
  • At least 2-3 years of experience in outbound B2B lead generation, telesales, or inside sales.
  • Strong communication and interpersonal skills.
  • Proven ability to meet and exceed lead generation or appointment-setting targets.
  • Experience using CRM systems (Salesforce) and lead management tools.
  • High attention to detail with excellent record-keeping and reporting abilities.
  • Professional phone manner and a customer-first mindset.
  • Knowledge of telemarketing compliance and data protection regulations is an advantage.
Work Arrangements:
  • Schedule: 6:00 AM - 3:00 PM PHT
  • Work Setup: Work On-Site
  • Office Location: Parkway Corporate Center, Alabang, Muntinlupa City
What's in it for YOU?
At Integrated OS, we create career opportunities where you can thrive, grow, and make an impact.
  • Competitive Salary & Benefits: Be rewarded for your expertise and dedication.
  • Career Growth & Development: Work alongside international clients and gain valuable experience.
  • Work-Life Balance: Our innovative activities, open communication channels, and commitment to inclusivity make every day exciting and rewarding
  • Collaborative & Supportive Environment: Be part of a passionate team that values innovation and teamwork.
Your seat awaits Be part of our thriving team and CLICK APPLY

  • SME Lead Generation Call Centre Services

    7 days ago

    Ayala Alabang, National Capital Region, Philippines INTEGRATED OFFICE SOLOUTIONS Full time ₱25,000 - ₱50,000 per year

    About the job SME Lead Generation Call Centre ServicesUnleash Your Talents with UsHi there, our future SME Lead Generation all entre Service Happy to see YOU here.Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different...

  • SME Lead Generation Call Centre Services

    7 days ago

    Ayala Alabang, National Capital Region, Philippines Integrated Office Solutions Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Unleash Your Talents with UsHi there, our future SME Lead Generation all entre Service Happy to see YOU here.Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources,...

  • SME Lead Generation Call Centre Services

    7 days ago

    Ayala Alabang, National Capital Region, Philippines INTEGRATED OFFICE SOLUTIONS Full time ₱900,000 - ₱1,200,000 per year

    Unleash Your Talents with UsHi there, our future SME Lead Generation all entre Service Happy to see YOU here.Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources,...

  • Call Center Agent

    3 days ago

    Ayala Alabang, National Capital Region, Philippines E-WORLD STAFFING SERVICES Full time ₱200,000 - ₱250,000 per year

    About the role As a Call Center Agent - Dayshift at E-WORLD STAFFING SERVICES', you'll be a key part of our customer service team, providing high-quality support and assistance to our valued clients. This is a full-time position based in our Ayala Alabang Muntinlupa City Metro Manila office.What you'll be doingHandling inbound customer calls and responding...

  • Call Center Agent

    1 day ago

    Ayala Alabang, National Capital Region, Philippines Private Advertiser Full time ₱200,000 - ₱250,000 per year

    Are you an exceptional communicator with a passion for delivering outstanding customer service? If so, we have an exciting opportunity for a Call Centre Agent to join our team at NEW ERA PLACEMENT AGENCY CO. in a fully remote role. As a Call Centre Agent, you will be responsible for providing high-quality support to our customers, resolving their queries and...

  • Call Center

    3 days ago

    Ayala Alabang, National Capital Region, Philippines Valeros Velasco Tabernilla Proverify INC. Full time ₱150,000 - ₱250,000 per year

    About the role Join our dynamic and growing Contact Centre team at Valeros Velasco Tabernilla Proverify INC. as a Call Center Customer Service Representative based in our Alabang, Muntinlupa City office. In this full-time position, you will be the voice and first point of contact for our customers, providing excellent service and support across a range of...

  • Customer Service Representative | 20K–29K | NO FINAL INTERVIEW | Alabang

    1 day ago

    Ayala Alabang, National Capital Region, Philippines E-WORLD STAFFING SERVICES Full time ₱240,000 - ₱348,000 per year

    About the role We are seeking a talented and dedicated Customer Service Representative to join our dynamic team at E-WORLD STAFFING SERVICES' in Alabang, Muntinlupa City, Metro Manila. This is a full-time position that offers competitive remuneration in the range of ₱20,000 to ₱29,000 per month.What you'll be doingProviding exceptional customer service...

  • Sales Day Shift Account Customer Service Representative

    1 day ago

    Ayala Alabang, National Capital Region, Philippines MM Royalcare Marketing Services Inc. Full time ₱200,000 - ₱250,000 per year

    About the roleAre you an enthusiastic and customer-focused individual looking to join a dynamic and growing company? MM Royalcare Marketing Services Inc. is seeking a dedicated Sales Day Shift Account Customer Service Representative to join our team in Muntinlupa City, Metro Manila. This full-time role will see you providing exceptional customer service to...

  • Operations Team Lead

    1 week ago

    Ayala Alabang, National Capital Region, Philippines Genpact Services LLC Full time ₱900,000 - ₱1,200,000 per year

    Ready to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...

  • CSR - Chat Support | up to 30k salary package | Virtual hiring process

    1 week ago

    Ayala Alabang, National Capital Region, Philippines ALL ASIA MANPOWER SERVICES, INC. Full time ₱30,000 per year

    About the role We are seeking an enthusiastic and customer-focused individual to join our team as a Chat Support Customer Service Representative (CSR). This fulltime position is based in Alabang, Muntinlupa City, Metro Manila and will involve providing excellent customer service through online chat channels.What you'll be doingProviding prompt and efficient...