CSR - Chat Support | up to 30k salary package | Virtual hiring process

4 days ago

Ayala Alabang, National Capital Region, Philippines ALL ASIA MANPOWER SERVICES, INC. Full time ₱30,000 per year

About the role

We are seeking an enthusiastic and customer-focused individual to join our team as a Chat Support Customer Service Representative (CSR). This fulltime position is based in Alabang, Muntinlupa City, Metro Manila and will involve providing excellent customer service through online chat channels.

What you'll be doing

  1. Providing prompt and efficient customer support through online chat
  2. Addressing customer inquiries and concerns in a friendly and professional manner
  3. Troubleshooting issues and suggesting solutions to improve the customer experience
  4. Maintaining detailed records of customer interactions and escalating complex cases as needed
  5. Contributing to the continuous improvement of our customer service processes

What we're looking for

  1. At least 1 year of customer service experience, preferably in a call centre or chat support role
  2. Strong verbal and written communication skills, with the ability to express ideas clearly and concisely
  3. Excellent problem-solving and critical thinking skills to handle customer queries efficiently
  4. Proficient in using computer systems and online tools to provide customer support
  5. A team player with the ability to work collaboratively and adapt to a fast-paced environment
  6. Familiarity with the call centre and customer service industry in the Philippines

What we offer

At ALL ASIA MANPOWER SERVICES, INC.', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary package of up to 30,000 PHP, we offer a range of benefits and perks, including:

  1. Opportunities for career development and progression
  2. Comprehensive health insurance and wellness programs
  3. Generous leave entitlements and work-life balance initiatives
  4. A supportive and inclusive work environment

About us

ALL ASIA MANPOWER SERVICES, INC.' is a leading provider of outsourcing services in the Philippines. We pride ourselves on our commitment to customer satisfaction and our ability to deliver innovative solutions to our clients. Join our dynamic team and be a part of our continued success

Apply now for this exciting opportunity

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