Current jobs related to Customer Service Associate - Mandaluyong City, National Capital Region - Jan BC Mobile Inc.

  • Customer Service Associate

    2 days ago

    Mandaluyong City, National Capital Region, Philippines Remitly Full time ₱250,000 - ₱500,000 per year

    Job DescriptionAbout the role:As a Customer Service Associate, your role is to support Remitly New initiatives customers such as Remitly IL, Remitly Wallet. You will act as a liaison officer to help identify product and program opportunities to continuously improve standard operating procedures to deliver best-in-class customer experience. As a customer...

  • Customer Service Associate

    2 weeks ago

    Quezon City, National Capital Region, Philippines Newstel Worldwide Full time ₱150,000 - ₱250,000 per year

    Remote – Open to candidates in the Philippines Part-Time | Project-Based Opportunities vary depending on client needs Use Your Own Device Join Our Talent Pool – Customer Service AssociatesWe are continuously building a pool of talented Customer Service Associates who are open to project-based and part-time opportunities. As part of this pool, you'll...

  • Customer Service Associate

    2 days ago

    Quezon City, National Capital Region, Philippines Newstel Full time ₱150,000 - ₱250,000 per year

    Remote – Open to candidates in the Philippines Full-Time | Project-Based  Opportunities vary depending on client needs Use Your Own Device Join Our Talent Pool – Customer Service AssociatesWe are continuously building a pool of talented Customer Service Associates who are open to project-based and full-time opportunities. As part of this pool, you'll...

  • Customer Service Associate

    5 days ago

    Makati City, National Capital Region, Philippines ECE Consulting Group Full time ₱216,000 - ₱288,000 per year

    Position: Customer Service Associate – Email/Chat SupportWork Setup: Onsite (Ayala Avenue, Makati City)Employment Type: Full-timeSalary Offer: ₱22,800 / monthStart Date: November 11, 2025About the RoleWe are hiring Customer Service Associates (Email/Chat Support) for a US-based financial services account that helps customers save money, access financial...

  • E-Commerce & Customer Service Associate

    5 days ago

    Mandaluyong City, National Capital Region, Philippines Tradezilla Corp Full time ₱300,000 - ₱600,000 per year

    The E-Commerce & Customer Service Associate will be responsible for managing online product listings, monitoring inventory, supporting digital campaigns, and ensuring excellent customer service across all e-commerce platforms (Shopee, Lazada, TikTok Shop, etc.). This role bridges product, sales, and customer needs to drive store performance and deliver a...

  • Customer Service Associate

    5 days ago

    Makati City, National Capital Region, Philippines Cooee Inc. Full time ₱250,000 - ₱450,000 per year

    Customer Service Associate (Retail Account)DAYSHIFT |Fulltime | Makati (Full Onsite)Start Immediately Grow With UsWere looking for fresh graduates and entry level candidates (up to 3 years experience) who are eager to learn, grow, and build their career in customer service.Strong interest in customer service (preferred)Confident English communication for...

  • Customer Service Associate

    5 days ago

    Makati City, National Capital Region, Philippines Cooee Inc. Full time ₱250,000 - ₱450,000 per year

    Customer Service Associate (Retail Account)DAYSHIFT | Fulltime | Makati (Full Onsite)Start Immediately Grow With UsWere looking for fresh graduates and entry level candidates (up to 3 years experience) who are eager to learn, grow, and build their career in customer service.Strong interest in customer service (preferred)Confident English communication for...

  • Customer Service Associate

    7 days ago

    Mandaluyong City, National Capital Region, Philippines AND Financing Corporation Full time ₱180,000 - ₱360,000 per year

    Duties & Responsibilities:Provide customers with quality and excellent support thru: Calls, Chats, and Emails.By addressing the issue properly & correctly with accurate details and information.Timely and prompt response for a zero email target by the end of the day.Maintain good relationship concerns. Appropriate in terms of voice messages and...

  • Customer Service Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines Cost U Less, Inc. Full time ₱360,000 - ₱480,000 per year

    Cost U Less Incorporated is a leading provider of interior finishes and furniture, catering to various interior needs. With a strong presence in the market for over 16 years, Cost U Less has been the go-to supplier of office and restaurant furniture in the Philippines.Our growing company is hiring for Customer Service Associates. Please review the list of...

  • Customer Service Associate

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱150,000 - ₱250,000 per year

    Job Description:CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. Job Qualifications:Employment Type: Regular HireOpen to...

Customer Service Associate

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Jan BC Mobile Inc. Full time ₱150,000 - ₱250,000 per year

Customer Service Associate Responsibilities:

  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve technical inquiries
  • Obtain and evaluate all relevant information needed to resolve customer complaints
  • Prepare product or service reports by collecting and analyzing customer information
  • Handle customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Ensure that all CSR KPIs are attained and properly managed
  • Follow communication procedures, guidelines and policies
  • Ensure customer satisfaction and provide professional customer support.

Requirements:

  • High school degree/GED, or higher. College experience is preferred
  • Previous customer service experience will be preferred.
  • Good mobile phone industry knowledge. Technical knowledge is a plus.
  • Excellent communication and customer service skills.
  • Computer literacy and good organizational skills.
  • Strong creative thinking and problem-solving skills.
  • The ability to work under pressure and handle stress.
  • Teamplayer

Job Types: Full-time, Permanent

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Day shift

Supplemental Pay:

  • 13th month salary
  • Performance bonus

Education:

  • Senior High School (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • English (Required)