IT Operator

Security Operations LeadLocation: Makati CityWork Setup: HybridSchedule: Day ShiftEmployment Type: Full-TimeAbout the RoleWe are seeking a skilled and experienced Security Operations Lead to manage and oversee the organization's cybersecurity operations. This role will lead both Red and Blue Teams, drive SOC initiatives, and ensure proactive detection and...

Job Description:Manage calendars, appointments, and meeting schedules for staff and management Draft, review, and distribute memos, letters, and reports.Maintain and update filing systems (digital and physical) for easy record retrieval.Prepare meeting materials, minutes, and presentations as required.Monitor and manage office supplies and coordinate with...

Lead the IT infrastructure team, setting objectives, and aligning with the company's strategic goals.Develop and maintain a strategic IT infrastructure plan that supports organizational growth and technology evolution.Mentor and develop the IT team, fostering a culture of continuous improvement and excellence.Oversee the design, implementation, and...

The Service Desk Engineer is responsible for providing Level 1 technical support andservice dispatch to customers, both internal and external, across different practice areas. Service Desk Engineer provides Tier 1 support. Performs as the first point of escalation of IT infrastructure incidents that involve clients, customers, service providers, internal...

Create an inspiring team environment with an open communication cultureSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationMonitor team performance and report on metricsMotivate team membersDiscover training needs and provide coachingListen to team members feedback and resolve any issues or conflictsRecognize high performance and...

We are ActionLabsWe offer Managed Services, Technology Solutions, Infrastructure Solutions, Maintenance Services, Call Center Services, Enterprise Solution Services and is now the leading Authorized Service Partner (ASP) of different well-known global brands.With more than a decade of experience, trusted technology partners, nationwide presence, and a team...

Job Description:Sourcing and recruitment of applicantCoordinate the provision of equipment and tools for on-boarding of new employees.Provide clerical and administrative support to the Recruitment & Operations TeamPlanning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.Monitor...

Job Description:Improve customer service experience, create engaged customers and facilitate organic growth.Take ownership of customers issues and follow problems through to resolutionSet a clear mission and deploy strategies focused towards that missionDevelop service procedures, policies and standards.Keep accurate records and document customer service...

Supervise, lead, and motivate the service team to achieve productivity and quality targets.Handle Level 1 customer and supplier's escalation.Monitor and manage customer service interactions to ensure satisfaction and timely resolution of issuesCoordinate repair and maintenance operations, ensuring adherence to procedures and safety standards.Maintain...

The HubSpot Specialist will be responsible for managing and optimizing client's HubSpot CRM to ensure accurate data, effective reporting, and smooth sales operations. This is a hands-on role, focused on building dashboards, maintaining data integrity, and providing regular insights to support the Sales team in converting opportunities more...