Partner Support

4 days ago

Manila, National Capital Region, Philippines Emapta Full time ₱1,200,000 - ₱2,400,000 per year

Lead innovation, strengthen partnerships, and create impact.

Take your global career to the next level in the IT industry-without leaving home. This role offers international opportunities to collaborate with APAC partners, shape innovative solutions, and make your mark in a growing industry. Join a supportive environment where your expertise builds impact that reaches beyond borders.

Job Description

As a Partner Support & Solutions Specialist, you will deliver technical and business solutions that empower APAC resellers and distributors. From guiding implementations to supporting consultative sales, you'll help partners unlock new opportunities and drive customer success across the region.

Job Overview

Employment type: Full-time

Shift: Day Shift

Work setup: Permanent WFH

Exciting Perks Await

  • Day 1 HMO coverage with free dependent
  • Competitive Salary Package
  • Permanent WFH arrangement
  • Day shift schedule
  • Fixed weekends off
  • Emapta customized laptop
  • Salary Advance Program through our banking partner (eligibility and approval subject to bank assessment, available to account holders with minimum of 6 months company tenure)
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

The Qualifications We Seek

  • 2+ years of experience in SaaS partner support, technical consulting, or channel enablement roles.
  • Proven ability to solve technical and business challenges with a customer-first mindset.
  • Strong collaboration skills with account management, product, and engineering teams.
  • Excellent verbal and written communication skills for both technical and non-technical audiences.
  • Familiarity with no-code platforms or workflow automation tools (Zapier, Workato, Make).
  • Bonus: Experience enabling resellers, distributors, or channel partners to drive revenue.
  • Bonus: Knowledge of field service, construction, or compliance-driven industries.

Your Daily Tasks

  • Partner with account managers to deliver proactive technical and business support to APAC resellers and distributors.
  • Serve as a trusted advisor, designing solutions and delivering value to customers.
  • Provide expert guidance on platform capabilities, integrations, and best practices.
  • Collaborate with partners to uncover new use cases and recommend workflows.
  • Support partner and customer meetings with technical scoping and consultative selling.
  • Act as a key escalation point for complex partner issues.
  • Contribute to partner enablement resources tailored to the APAC market.
  • Continuously enhance partner experience to accelerate adoption and sales.

About the Client

Our client is a global IT solutions provider that specializes in empowering businesses through intuitive workflow platforms. They partner with organizations across industries to streamline operations, boost productivity, and drive growth. By combining innovation with customer-centric strategies, our client continues to transform how companies in the APAC region adopt and leverage digital tools.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra

  • Partner Support/Acquisition

    1 week ago

    Manila, National Capital Region, Philippines KargaX Full time ₱600,000 - ₱1,200,000 per year

    Acquisition/Partner SupportSource, identify, and engage potential truckers/carriers for KargaX onboarding.,Conduct orientations, explain requirements, and assist in completing partner applications.,Ensure compliance with KargaX accreditation standards (documents, vehicle readiness, IDs, etc.).,Coordinate with HQ team for smooth activation of accounts.,Track...

  • Solutions Lead

    2 weeks ago

    Manila, National Capital Region, Philippines Digibeacon Solutions Partner Full time ₱900,000 - ₱1,200,000 per year

    About Us:We are a growing team passionate about helping businesses streamline operations and boost productivity. As an official ClickUp Solutions Partner, we work with organizations across industries to implement, customize, and optimize their ClickUp workspaces for maximum efficiency.Role Overview:We are looking for a Solutions Lead who can help us design,...

  • People Partner

    16 hours ago

    Manila, National Capital Region, Philippines Qubel Full time ₱60,000 - ₱120,000 per year

    About the CompanyA well-established real estate and investment group with a strong portfolio of property development and management ventures is seeking a People Partner to work directly with the President and Owner. The company is entering an exciting phase of organizational growth and modernization, and this role will be instrumental in shaping a...

  • Partner Account Manager

    4 days ago

    Manila, National Capital Region, Philippines Excis Compliance Full time ₱1,200,000 - ₱3,600,000 per year

    WE'RE HIRING AS A PARTNER ACCOUNT MANAGER AT PHILIPPINESExcis is a global IT support leader globally, driven by innovation and collaboration. We are looking for a highly organized and relationship-focused Partner Account Manager to oversee and manage our network of subcontractor partners in assigned countries. This role ensures seamless collaboration,...

  • Partner Operations Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Five9 Full time ₱1,200,000 - ₱2,400,000 per year

    Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

  • Partner Account Manager

    2 weeks ago

    Manila, National Capital Region, Philippines RingCentral Full time ₱900,000 - ₱1,200,000 per year

    Partner Account ManagerSay hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not every day that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2...

  • Partner Alignment Specialist

    1 week ago

    Manila, National Capital Region, Philippines CloudPay Full time $40,000 - $60,000 per year

    About This Job OpportunityOur VisionTo be the world's most trusted global payroll partner, simplifying pay for all employees.Our MissionEmpowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.Our PeopleOur fundamental beliefs at CloudPay are built on core values...

  • Partner Executive – Philippines

    1 week ago

    Manila, National Capital Region, Philippines Agoda Full time ₱1,200,000 - ₱2,400,000 per year

    About AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+...

  • Partner Servicedesk Coordinator PH

    1 week ago

    Manila, National Capital Region, Philippines Excis Compliance Full time ₱1,200,000 - ₱2,400,000 per year

    WE'RE HIRING AS A PARTNER SERVICE DESK COORDINATOR IN THE PHILIPPINES.Excis is a global IT support leader, driven by innovation and collaboration. We are looking for a highly organized and relationship-focused Partner Servicedesk Coordinator to oversee and manage our network of subcontractor partners in assigned countries. This role ensures seamless...

  • People Partner

    2 days ago

    Manila, National Capital Region, Philippines SafetyCulture Full time ₱1,200,000 - ₱2,400,000 per year

    SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.SafetyCulture is...