
CSR-Bilingual (Spanish & English)- Project-Based
3 days ago
Qualifications:
- Preferably with BPO experience
- Strong verbal communication skills in both English and Spanish, required
- Strong organizational skills
- Must be willing to work during US hours
- Must be amenable to work on-site in Makati City
Job Description:
- As a customer success agent, you will manage incoming calls, video call/s, and customer service inquiries.
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Follow communication procedures, guidelines, and policies.
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