Service Desk Engineer

5 days ago

Quezon City, National Capital Region, Philippines Silver Finance, Inc. Full time ₱300,000 - ₱480,000 per year

Summary:

We're looking for Service and Helpdesk Engineer - Entry Level who is a detail-oriented, passionate about technology and reliable to join our growing organization.

  • Company Background: For the past 35 years, Silver Finance Inc. has been in the business of improving the quality of lives of our customers, loan consultants, employees, shareholders, and the communities we serve. It is in our unwavering commitment for honesty, loyalty, and reliability that we have been each stakeholder's partner in building dreams towards a better future.
  • Location: 211 Bonny Serrano Rd., cor., 14th Ave, Cubao, Quezon City
  • Schedule: Monday - Friday (8:30 AM - 5:30 PM)
  • Employment Type: Full-time, Direct Hire & Permanent
  • Recruitment Process: Initial Interview (Online), Technical Exam with Final Interview (Online)

Key Responsibilities and Accountabilities:

Service and Helpdesk Engineer is responsible for employee support services, computer customization and enhancements and provides technical support, troubleshooting and repairs.

Knows how to develop application and integrations with any of the following platforms:

  • Serve as the first point of contact for employees seeking technical assistance over the phone, email and ticketing system.
  • Troubleshooting using the OSI Layer (Application, Presentation, Session, Transport, Network, Data-link and Physical)
  • Monitoring and updating IST related assets (e.g business computers, printers, UPS and other peripherals).
  • Coordinates with main office and branches as to their hardware, software, internet concerns, including maintenance and troubleshooting;

QUALIFICATIONS:

  • Bachelor's degree of related lT courses in Information Technology, Computer Science, Computer Engineering or other related fields.
  • FRESH GRADUATES ARE ENCOURAGED TO APPLY:
  • Detail-oriented, follow through, and able to manage multiple issues simultaneously
  • Knowledgeable in Microsoft Office Suite, Visio and like, Microsoft Project and alike. Results and service-oriented and;
  • Have a good communication and interpersonal skills and able to work independently and in teams.
  • Willing to be assigned at our MAIN OFFICE (211 Bonny Serrano Rd. cor., 14th Avenue, Murphy, Cubao, Quezon City).

What we can Offer?

- Upon Joining Benefits-

* SSS, Philhealth, PAGIBIG Benefits.

- Upon Regularization Benefits-

* Life and Health Insurance W/ Dental Coverage.

* Quarterly Bonus: 14th, 15th month pay, (discretionary bonus of 16th month pay).

* 15 Sick Leave / 15 Vacation Leave, convertible to cash.

* Annual Increase, transportation allowance, and free uniforms yearly.

WHY JOIN US:

  • Plenty of opportunity to grow as a pioneer in our industry.
  • As a new/emerging market, our employees will be at the forefront, leading to growth opportunities.
  • Work with many talented and experienced people who can guide in employees career development.
  • Have a peace of mind with the security of working in a stable company.

Job Type: Full-time

Pay: Php16, Php17,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Ability to commute/relocate:

  • Quezon City: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Do you have experience or background in: Installing and configuring computer hardware, software, systems, networks, printers,scanners, routers and modem?

  • IT Service Desk Agent

    3 days ago

    Quezon City, National Capital Region, Philippines Probe CX Full time ₱900,000 - ₱1,200,000 per year

    Job Overview:The Service Desk Agent serves as the first level of IT support for all Probe users by receiving incidents and service requests through a variety of channels (such as phone, chat, email and ticketing system) and taking the appropriate steps to resolve the users' concerns.Duties and Responsibilities:Receive and respond to Probe users' calls,...

  • it service desk

    3 days ago

    Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱30,000 - ₱60,000 per year

    URGENT HIRING FOR IT SERVICE DESK INITIAL & FINAL VIRTUAL PROCESS ONLY NO ASSESSMENT START ASAP GET YOUR JO NOW APPLY NOWWORK ONSITE (SITES AVAILABLE):ETON CENTRIS, QUEZON CITYMCKINELY, TAGUIG CITYPOSITION: IT SERVICE DESKSHIFT: SHIFTING SCHEDULEJOB DESCRIPTION:Ensure timely response of all the tickets raised by the client end user.Provide basic in-house...

  • IT Service Desk

    4 days ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions Inc. Full time ₱480,000 per year

    IT Service DeskLocation: Onsite, Shifting/Night shift – Quezon CityTake the next step in your IT career with our Service Desk team. In this role, you will serve as the first point of contact for technical concerns, supporting global clients with troubleshooting, account management, and system-related issues. You will play a vital role in maintaining smooth...

  • IT Service Desk

    3 days ago

    Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱45,000 - ₱60,000 per year

    IT Service Desk Hiring | Urgent Hiring | Virtual InterviewService Desk Analyst Responsibilities:Testing and analyzing IT system and software performance.Resolving incoming client and personnel IT queries remotely via chat, email and phone.Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.Avoiding service...

  • Service Desk Associate

    3 days ago

    Quezon City, National Capital Region, Philippines Peregrine Full time ₱300,000 - ₱450,000 per year

    Job DescriptionThe Service Desk Associate manages the IT support system and handles the first line troubleshooting of concerns raised by the different business units.The Service Desk Associate are shared between the Business Systems and the Technical services group and will be reporting to both team managers.Essential Duties and ResponsibilitiesUser...

  • IT Service Desk

    3 days ago

    Quezon City, National Capital Region, Philippines Nezda Global PH Full time ₱480,000 per year

    URGENT HIRING: IT SERVICE DESK2 Interviews Only via MS Teams. Earn Up to PHP 40,000 MonthlyPosition: IT Service DeskLocation: Eton Centris, Quezon CityWork Setup: Onsite | Night ShiftStart Date: September 2025Qualifications.At least a High School GraduateMinimum of 2 years IT Service Desk experience in an international/BPO settingProficient in ServiceNow and...

  • IT Service Desk Engineer

    3 days ago

    Makati City, National Capital Region, Philippines COBENN business consultancy Full time ₱30,000 - ₱60,000 per year

    Job Title: Service Desk EngineerCompany: Networking Solutions provider in SingaporeWork Setup: Onsite / Monday to Friday / 9 am to 6 pmWork Location: MakatiSalary: Php 50,000 basic salary + benefitsRequirements:Has experience working with Linux OS (1-2yrs)Experience in UNIX scripting is a plusNetworking experience exposure or CCNA certified is a plusHave...

  • Service Desk Engineer

    3 days ago

    Makati City, National Capital Region, Philippines OSI Digital Full time ₱900,000 - ₱1,200,000 per year

    OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead / ServiceDesk Manager or IT Operations manager based on your experience, skillset,...

  • IT Service Desk

    3 days ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱390,000 - ₱420,000 per year

    Qualifications:1 - 3 years service desk experienceMust have a strong background in ServiceNow (SNOW) & Active Directory (AD)VPN, CITRIX, HARDWARE, SOFTWARE, MICROSOFT OUTLOOKEducation:HS grad (Old Curriculum)SHS GRAD2 yrs Assoc GradCollege Grad (As long as they can provide diploma)Job Types: Full-time, PermanentPay: Php26, Php35,000.00 per...

  • Service Desk

    3 days ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱312,000 per year

    Qualifications:Minimum of 1 year service desk experienceMust have a strong background in ServiceNow (SNOW) & Active Directory (AD)VPN, CITRIX, HARDWARE, SOFTWARE, MICROSOFT OUTLOOKEducation:HS grad (Old Curriculum)SHS GRAD2 yrs Assoc GradCollege Grad (As long as they can provide diploma)Job Types: Full-time, PermanentPay: Php26, Php33,000.00 per...