Service Desk Engineer

1 week ago

Quezon City, National Capital Region, Philippines Silver Finance, Inc. Full time ₱300,000 - ₱480,000 per year

Summary:

We're looking for Service and Helpdesk Engineer - Entry Level who is a detail-oriented, passionate about technology and reliable to join our growing organization.

  • Company Background: For the past 35 years, Silver Finance Inc. has been in the business of improving the quality of lives of our customers, loan consultants, employees, shareholders, and the communities we serve. It is in our unwavering commitment for honesty, loyalty, and reliability that we have been each stakeholder's partner in building dreams towards a better future.
  • Location: 211 Bonny Serrano Rd., cor., 14th Ave, Cubao, Quezon City
  • Schedule: Monday - Friday (8:30 AM - 5:30 PM)
  • Employment Type: Full-time, Direct Hire & Permanent
  • Recruitment Process: Initial Interview (Online), Technical Exam with Final Interview (Online)

Key Responsibilities and Accountabilities:

Service and Helpdesk Engineer is responsible for employee support services, computer customization and enhancements and provides technical support, troubleshooting and repairs.

Knows how to develop application and integrations with any of the following platforms:

  • Serve as the first point of contact for employees seeking technical assistance over the phone, email and ticketing system.
  • Troubleshooting using the OSI Layer (Application, Presentation, Session, Transport, Network, Data-link and Physical)
  • Monitoring and updating IST related assets (e.g business computers, printers, UPS and other peripherals).
  • Coordinates with main office and branches as to their hardware, software, internet concerns, including maintenance and troubleshooting;

QUALIFICATIONS:

  • Bachelor's degree of related lT courses in Information Technology, Computer Science, Computer Engineering or other related fields.
  • FRESH GRADUATES ARE ENCOURAGED TO APPLY:
  • Detail-oriented, follow through, and able to manage multiple issues simultaneously
  • Knowledgeable in Microsoft Office Suite, Visio and like, Microsoft Project and alike. Results and service-oriented and;
  • Have a good communication and interpersonal skills and able to work independently and in teams.
  • Willing to be assigned at our MAIN OFFICE (211 Bonny Serrano Rd. cor., 14th Avenue, Murphy, Cubao, Quezon City).

What we can Offer?

- Upon Joining Benefits-

* SSS, Philhealth, PAGIBIG Benefits.

- Upon Regularization Benefits-

* Life and Health Insurance W/ Dental Coverage.

* Quarterly Bonus: 14th, 15th month pay, (discretionary bonus of 16th month pay).

* 15 Sick Leave / 15 Vacation Leave, convertible to cash.

* Annual Increase, transportation allowance, and free uniforms yearly.

WHY JOIN US:

  • Plenty of opportunity to grow as a pioneer in our industry.
  • As a new/emerging market, our employees will be at the forefront, leading to growth opportunities.
  • Work with many talented and experienced people who can guide in employees career development.
  • Have a peace of mind with the security of working in a stable company.

Job Type: Full-time

Pay: Php16, Php17,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Ability to commute/relocate:

  • Quezon City: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Do you have experience or background in: Installing and configuring computer hardware, software, systems, networks, printers,scanners, routers and modem?

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