IT Service Desk

8 hours ago

Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱320,000 - ₱480,000 per year

IT Service Desk Hiring - Start Immediately - Apply now

Service Desk Analyst Responsibilities:

  • Testing and analyzing IT system and software performance.
  • Resolving incoming client and personnel IT queries remotely via chat, email and phone.
  • Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.
  • Avoiding service interruptions by performing system installations, updates, and maintenance procedures.
  • Preparing training manuals and FAQ materials for easy-access end-user guidance.
  • Documenting processes and maintaining service desk records.
  • Making recommendations to optimize IT performance and to prevent future problems.
  • Collaborating with internal departments to ensure that IT needs are met.
  • Keeping informed of advancements in IT.

Qualifications

  • High School Graduate with at least 3 years IT Service Desk experience
  • Has experience with ServiceNow and Active Directory
  • Good communications skills
  • Amenable to START ASAP
  • Amenable to WORK ONSITE in Eton Centris, QC.

Offers:

  • Up to 40,000 Salary Package
  • 25,000 Signing Bonus
  • 20% Night Differential
  • HMO Day 1 & Life Insurance
  • Performance-based incentives
  • OT Pay
  • 13th Month Pay

This is an urgent position hiring, for immediate assistance on this opportunity kindly message me in viber - or send an email through use "ITSD Application" as subject.

  • Mandarin Service Desk Engineer

    1 week ago

    Makati City, National Capital Region, Philippines CEVA IT SHARED SERVICE Full time ₱300,000 - ₱600,000 per year

    YOUR ROLECEVA's first point of contact for IT related service requests, incidents, follow up and escalations in Mandarin.Associate Support Engineer will provide customer service, IT support (basic troubleshooting) and account management (creation, modification and termination) to CEVA Global employees.The Global IT Service Desk will operate 24x7 including...

  • Service Desk Engineer

    4 days ago

    Quezon City, National Capital Region, Philippines IT Group Pte Ltd Full time ₱216,000 - ₱648,000 per year

    The Service Desk Engineer is responsible for providing Level 1 technical support andservice dispatch to customers, both internal and external, across different practice areas. Service Desk Engineer provides Tier 1 support. Performs as the first point of escalation of IT infrastructure incidents that involve clients, customers, service providers, internal...

  • service desk project manager

    1 week ago

    Makati City, National Capital Region, Philippines Actionlabs IT Services Full time ₱1,320,000 per year

    We are looking for an experienced Service Delivery Manager to oversee IT infrastructure operations and service desk delivery. This role requires a strong background in project management, IT service delivery, and infrastructure support, with the ability to ensure consistent service quality, operational efficiency, and alignment with business objectives.Key...

  • IT Service Desk

    1 week ago

    Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱360,000 - ₱480,000 per year

    URGENT HIRINGIT SERVICE DESK | START ASAPVirtual Process Only via MS Teams. Earn Up to PHP 40,000 MonthlyPosition: IT Service DeskLocation: Eton Centris, Quezon CityWork Setup: Onsite | Night ShiftStart Date: September 29, 2025Qualifications.At least a High School Graduate1-2 Years IT Service Desk experience in an international/BPO settingProficient in...

  • IT Service Desk

    1 week ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱360,000 - ₱420,000 per year

    Qualifications:At least 1 year service desk experienceMust have a strong background in ServiceNow (SNOW) & Active Directory (AD)Must have voice and international accountJob Types: Full-time, PermanentPay: Php30, Php35,000.00 per monthBenefits:Company eventsHealth insuranceLife insuranceOn-site parkingPaid trainingPay raisePromotion to permanent...

  • it service desk

    1 week ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱480,000 per year

    URGENTLY HIRING FOR IT SERVICE DESK ANALYST in QUEZON CITY :))VIRTUAL PROCESS ONLY :)Position: IT Service Desk AnalystWork set up: OnsiteShift Schedule: Night shift/Shifting ScheduleStart date: November 7 or November 14, 2025Site: Centris, Quezon CityPerks and BenefitsEARN up to 38,000 basic plus 2,400 Non Taxable Allowance( Depends on Previous salary and...

  • IT Service Desk Support

    6 days ago

    Makati City, National Capital Region, Philippines ACTIONLAB IT SERVICES PHIL. CORP. Full time ₱219,500 - ₱220,200 per year

    Actionlabs IT Services Corp We provide Managed Services and solutions for the benefit and continued improvement of businesses across different industries.With over a decade of experience, trusted technology partners, nationwide presence and a team of competent industry professionals, we aim to deliver Managed Solutions Anytime, Anywhere to help businesses...

  • Urgent IT Service Desk

    2 weeks ago

    Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱360,000 - ₱420,000 per year

    IT Service Desk Hiring | Urgent Hiring | Virtual InterviewService Desk Analyst Responsibilities:Testing and analyzing IT system and software performance.Resolving incoming client and personnel IT queries remotely via chat, email and phone.Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.Avoiding service...

  • IT Service Desk

    1 week ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱350,000 - ₱400,000 per year

    Job Title: IT Service Desk with SIGN ON BONUS100% OnsiteLocation: Quezon CityShifting ScheduleQualifications:with international account experience for 3yrsGood Communication Skillswith Voice account experienceJob Type: Full-timePay: Php35, Php40,000.00 per monthWork Location: In person

  • QC IT Service Desk

    2 weeks ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱360,000 - ₱480,000 per year

    Are you an IT professional with a solid background in global technical support? Join our Service Desk team and earn a premium packageWHAT WE OFFER:Competitive Salary: Package up to P40,00020% Night Differential.HMO on Day 1.Work Onsite near Centris (Quezon City).Shifting Schedule.KEY REQUIREMENTS:Minimum 1 year of Service Desk/IT Support experience with...