Financial Customer Service Representative

2 days ago


Pasay, National Capital Region, Philippines J-K International Language Center Full time ₱240,000 - ₱360,000 per year

Client Profile: A leading IT industry that was founder year 1987 and continually providing services in software and other digital platforms that enable companies' transformation.

Position: Financial Customer Service Representative

Industry: IT Company

Salary: Php20,000 – Php30,000

Location: Pasay, City

Schedule: Shifting Schedule

Work Set up: Work on site

Benefits:

Government mandated Benefits

HMO

13th month pay

Vacation Leave Credits

Sick Leave Credits

Job Requirements:

Bachelor's Degree Holder

At least 1- 2 years of work experience as Customer Service

Experience working in Financial or banking account

Willing to work at shifting schedule

Amenable to work as soon as possible

Job Responsibilities: Responsible for responding to customer inquiries via phone call, email or message.

Resolve product issue by handling customer inquiries and problems.

Maintain accurate records for customer interactions and transactions

Recording and tracking customer interactions, transactions, and feedback in a Customer Relationship Management (CRM) system.

Promote the products on the potential buyers

Recruitment Process: Face to Face Initial interview

Final interview

JOB OFFER

Job Type: Full-time

Pay: Php20, Php30,000.00 per month

Work Location: In person



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