Cluster Sales Officer
5 days ago
Sales & Customer Acquisition:
- Promote and sell fiber internet services to potential customers through on-ground activities (e.g., door-to-door, community events, local partnerships).
- Meet or exceed assigned monthly sales targets and KPIs.
- Conduct area mapping to identify high-potential locations and communities within the cluster.
Customer Engagement:
- Educate prospective customers on product features, pricing, installation process, and service benefits.
- Gather and relay customer feedback to improve offerings and customer satisfaction.
- Assist customers in the sign-up process and ensure smooth onboarding in coordination with the back-office and installation teams.
Territory Management:
- Maintain strong visibility within the cluster by regularly visiting communities, homeowners' associations, and commercial establishments.
- Build and maintain strong relationships with community leaders, property managers, and local influencers.
Reporting & Coordination:
- Maintain accurate records of leads, prospects, and conversions using CRM tools or sales logs.
- Coordinate with field operations, order management, and customer service teams to ensure timely installations and issue resolution.
- Submit regular reports on sales activities, market conditions, and competitor movements in the area.
Qualifications:
- Bachelor's degree in Marketing, Business, Communications, or related field preferred.
- Minimum of 1–2 years experience in direct sales, preferably in telecommunications, broadband, or cable services.
- Strong knowledge of the local area/cluster and its communities is an advantage.
- Proficient in using mobile sales apps, CRM tools, and basic Microsoft Office applications.
Key Competencies:
- Results-driven with strong negotiation and closing skills.
- Excellent interpersonal and communication abilities.
- Strong organizational and time-management skills.
- Ability to work independently in the field with minimal supervision.
- Resilience and persistence in achieving sales goals.
Working Conditions:
- Field-based role with daily travel within the assigned cluster.
- May include weekend or evening work depending on customer availability and events.
Job Type: Full-time
Pay: Php16, Php30,000.00 per month
Work Location: In person
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