Cluster Lead

1 week ago

Manila, National Capital Region, Philippines Shopee Full time $104,000 - $130,878 per year

About The Team
Shopee is a dynamic e-commerce platform dedicated to providing an exceptional shopping experience for our customers. We are looking for a highly motivated and organized Cluster Lead for Vendor Operations to join our growing team.

Job Description

  • Lead a team of Vendor Operations Customer Facing Specialists responsible for onboarding, performance management, and relationship-building with our brands.
  • Oversee the onboarding process for new shops, ensuring seamless integration into our platform. Provide training and support to help brands navigate our systems and processes.
  • Analyze shop performance metrics, including but not limited to fulfillment rates, product quality, and customer feedback. Implement strategies to improve vendor performance and compliance with company standards.
  • Act as the point of escalation for complex brand-related issues. Collaborate with cross-functional teams to resolve disputes, address fulfillment concerns, and ensure timely and accurate services.
  • Identify opportunities for process improvements within the vendor operations workflow. Implement automation and efficiency measures to streamline operations and enhance brand satisfaction.
  • Generate regular reports on shop performance, compliance, and operational efficiency. Provide insights to management for decision-making and strategic planning.
  • Cultivate strong relationships with key brands, serving as the primary point of contact for escalations and strategic discussions. Work collaboratively to drive mutual growth and success.
  • Responsible for category growth of FBS shop, brand management,JBP collaboration and negotiating commercial terms.
  • Focuses on sales growth, SKU and sourcing efficiency, conversion rate and enhancing blackstock management strategy

Requirements

  • Bachelor's degree in Business, Operations Management, or a related field.
  • Proven experience in brand management, vendor operations, supply chain management, or a related field.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and negotiation skills.
  • Proficient in using brand management systems and software.
  • Ability to lead and motivate a team to meet and exceed performance targets.
  • Detail-oriented with a focus on accuracy and quality assurance.

  • Private Cloud Lead

    24 hours ago

    Manila, National Capital Region, Philippines Russell Tobin Full time ₱1,500,000 - ₱3,000,000 per year

    Job Opportunity: Private Cloud Lead (RHOCP Lead)Location:Metro Manila, PhilippinesExperience:5-8 yearsEmployment Type:Full-time, Morning Shift, OnsiteNOTE: Only Filipino locals or PR holders can apply.Technical CompetenciesProven experience in designing, implementing, and managing Red Hat OpenShift clusters across on-premises and hybrid multi-cloud (public...

  • Systems Engineer Lead

    3 days ago

    Manila, National Capital Region, Philippines HedgeServ Full time $90,000 - $120,000 per year

    Job DescriptionThe Enterprise Engineering team is looking for a highly motivated Lead Systems Engineer who will be responsible for the deployment and management of cloud-based and virtual infrastructure. This role requires experience in system administration, scripting, automation, and a background in coordinating with multiple teams.The successful candidate...

  • OpenShift Consultant

    2 weeks ago

    Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱60,000 - ₱180,000 per year

    About the CompanyJoin a global technology consulting organization recognized for delivering enterprise-scale cloud and infrastructure transformations. Our teams help leading enterprises design, deploy, and optimize containerized environments powered by Red Hat OpenShift — enabling agility, scalability, and secure modernization.About the RoleWe're looking...

  • Cluster Manager

    5 days ago

    Manila, National Capital Region, Philippines Lucky Se7en Inc. Full time ₱360,000 - ₱480,000 per year

    Lubebay ManagerMinimum of 5+ years of progressive experience in the automotive service industry, specifically within a quick-lube, express service, or general automotive repair environment.At least 2-3 years of proven experience in a management or supervisory role, demonstrating the ability to lead and develop a team of technicians.Demonstrated track record...

  • Foods Greater Asia Manufacturing Excellence Lead

    1 day ago

    Manila, National Capital Region, Philippines Unilever Full time ₱1,200,000 - ₱2,400,000 per year

    Role Title: Foods Greater Asia Manufacturing Excellence LeadPrimary Location: General Trias, Cavite (Philippines)Additional Locations: Thailand/VietnamJOB PURPOSEAs the Manufacturing Excellence Lead for Foods Greater Asia, you will be responsible for driving the transformation of manufacturing capabilities across the cluster. You will lead the deployment of...

  • Cloud Engineer

    1 day ago

    Manila, National Capital Region, Philippines Kobkiat Commodity Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    ABOUT USKobkiat is a leading software development company, a forward-thinking organization that leverages cutting-edge cloud technologies to drive innovation and efficiency. We specialize in high-performance cloud architecture, streaming services, network automation, and security.We are looking for a talented and experienced NET Core Backend Developer to...

  • Cloud Container Engineer

    1 week ago

    Manila, National Capital Region, Philippines Remitly Full time ₱800,000 - ₱1,200,000 per year

    Lexis Nexis Legal and Professional operates a large platform for applications and services to legal professional across the globe. This role helps support all cloud Kubernetes implementations and containerized application. LexisNexis is on the leading edge of technology adoption and are leading the market with the adoption of AI systems driven by LLM...

  • Cloud Container Engineer

    3 days ago

    Manila, National Capital Region, Philippines RELX Group plc Full time ₱60,000 - ₱120,000 per year

    Lexis Nexis Legal and Professional operates a large platform for applications and services to legal professional across the globe. This role helps support all cloud Kubernetes implementations and containerized application. LexisNexis is on the leading edge of technology adoption and are leading the market with the adoption of AI systems driven by LLM...

  • DevOps Engineer IV

    2 weeks ago

    Manila, National Capital Region, Philippines DemandScience Full time $80,000 - $180,000 per year

    We are DemandScience, a global company which never stops innovating in our mission to provide the healthiest and most predictive global B2B data and intelligence for our customers. Our clients include sales and marketing professionals at global companies. Excellent execution is in our DNA. We provide innovative AI-analytics merged with enriched data to...

  • DevOps Engineer IV

    2 weeks ago

    Manila, National Capital Region, Philippines DemandScience Full time ₱80,000 - ₱120,000 per year

    We are DemandScience, a global company which never stops innovating in our mission to provide the healthiest and most predictive global B2B data and intelligence for our customers. Our clients include sales and marketing professionals at global companies. Excellent execution is in our DNA. We provide innovative AI-analytics merged with enriched data to...