BPO Team Leader

Gratitude Inc. is a professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, and Africa. We are a direct sourcing partner Company of the different top BPOs offshore and onshore.We have an ongoing hiring for a Team Leader for our...

The Team Leader is responsible for supervising daily store operations, leading the bakery team, and ensuring high standards of product quality, customer service, and food safety. This role supports management in achieving sales targets, maintaining smooth operations, and motivating staff to deliver excellent performance.Qualifications:Highschool graduate or...

Key Responsibilities:Supervise and support a team of agents handling the home care account.Monitor daily agent activities to ensure adherence to schedules, quality standards, and productivity targets.Provide guidance, coaching, and real-time feedback to agents to improve performance.Handle escalations and assist agents with complex issues or concerns.Conduct...

Reporting to the Contact Center Manager, the Team Leader is responsible for managing and developing a team of contact center Agents, and fostering a positive teamwork environment to ensure we consistently deliver department KPI's and exceed our customers' expectations. This position plays a crucial role in supporting the Agents to achieve first call...

Job Title: Outbound Team Leader – Immediate StartLocation: 3rd Floor Plaza Victoria Building Sto. Domingo, Angeles City (Office based)Job Type: Full-TimeJob Description:We are looking for a dynamic and results-driven Outbound Team Leader to join our team immediately. The ideal candidate will have 2-3 years of proven experience leading an outbound sales...

Job Summary:As a team lead, he/she would have experience in a supervisory/manager role in a call center. The incumbent would be the primary point of contact with the client and would be responsible for all day-to-day activities. Key responsibilities would include.Key responsibilitiesEnd-to-end service delivery as per direction from the client.Provide...

Job Summary:The Sanitation Team Leader is responsible for overseeing the sanitation operations to ensure a clean, safe, and sanitary working environment in accordance with food safety standards. This role supervises a team of sanitation workers and coordinates cleaning schedules and activities within the production and storage areas of the companyKey...

Job Description: - Develop and execute sophisticated, multi-channel content strategies for a diverse portfolio of B2B clients. - Manage the end-to-end content production workflow at scale, from ideation and research to writing, editing, and distribution. - Lead and mentor a team of content creators, setting the standard for quality, tone, and strategic...

A leading BPO organization in Dumaguete City is seeking a Talent Acquisition expert to develop strategies for attracting top talent. The position involves managing full cycle recruiting operations, collaborating with marketing teams, and understanding hiring goals with directors. The ideal candidate has 5 years of experience in volume recruiting and holds a...

Job Title: Sr. Team LeaderDepartment: US HealthcareWork Timing: Night ShiftQualifications: Graduate (Any Stream)JOB DESCRIPTION:The Operations Manager ensures client satisfaction by overseeing the operations of lines of business under management in a way that drives employee engagement while achieving program-wide financial goals. This is to be done in...