BPO Team Lead

Role:BPO Team Lead - CollectionsLocation:Taguig SiteSchedule:Night ShiftWork Set-up:On SiteEmployment Type:Full TimeAbout the RoleWe are looking for a highly organized and results-drivenCollections Team Leadto oversee a team of Collections Specialists and ensure timely and accurate collection of outstanding receivables. This role is responsible for driving...

Role DetailsType of Support: OmnichannelContract Duration: 60-90 daysLocation: Onsite in BGC, TaguigSchedule: Open to shifting schedules (subject to business requirements) About UsCrescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations,...

TASQ is hiring a team leader for our Spanish financial account.**Benefits:**- HMO (HMO) coverage for the employee and 2 dependents from day one.- 24 leave days per year.- Quarterly performance bonuses.- Excellent career development opportunities.**Position:** Spanish Team Leader (BGC)**Key Qualifications:**- Willingness to work in shifting schedules.- Must...

About the job: Team Lead (McKinley West Taguig) | Hybrid Work Setup: Amenable to working on-site during training (2-3 months), Hybrid work arrangement after training Location: McKinley West, Taguig Shift: Night Shift Schedule: Weekends Off Nature of Work: Voice Requirements:Any College Degree is required.Must have a minimum of 3 years of experience leading...

About the job: Team Lead (McKinley West Taguig) | HybridWork Setup: Amenable to working on-site during training (2-3 months), Hybrid work arrangement after training Location: McKinley West, TaguigShift: Night ShiftSchedule: Weekends OffNature of Work: VoiceRequirements:Any College Degree is required.Must have a minimum of 3 years of experience leading a team...

We're Hiring: PHRN QA & PHRN Team LeadLocation: Taguig CityIndustry: BPO – Healthcare AccountRoles & Responsibilities:PHRN QAEnsure quality standards and compliance for healthcare-related processes.Conduct regular audits and provide feedback to team members.Collaborate with TLs and other stakeholders to improve workflow efficiency.PHRN Team LeadLead and...

About the job:: Team Lead - Telco Sales and Fulfillment (Taguig) | OnsiteBenefits:HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities24 Leaves AnnuallySummary/Description:Manage a team of CSR associates in BPO operations. The main objective of the role will be to supervise the day-to-day...

Job title: Team LeaderLOB: Banking, Financial Services, and Insurance (BFSI)Account: Financial/ Credit CardLocation: On-site in TaguigWork Timing: ShiftingSalary: 38, ,000 basic / 2,000 allowanceTarget start date: Immediately/AsapCRITICAL REQUIREMENTS:● Bachelor's degree or equivalent experience is required● At least 2 years of relevant experience as a...

TASQ is seeking a call center trainer, preferably with experience in financial accounts, for a position in Taguig. Candidates should be prepared for a phone pre-screening; subsequent interviews will be conducted either in person or virtually.**Benefits:**- HMO coverage for the employee and two dependents starting on Day 1 - Quarterly performance bonuses -...

Responsibilities:Lead, motivate, and manage a team of debt collection team members.Conduct regular team meetings and one-on-one performance reviews.Set daily, weekly, and monthly targets for the team.Track and analyse collection metrics and KPIs.Prepare performance reports and present findings to senior management.Identify areas for improvement and implement...