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Team Lead

24 hours ago


Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time


About the job: Team Lead (McKinley West Taguig) | Hybrid

Work Setup: Amenable to working on-site during training (2-3 months), Hybrid work arrangement after training

Location: McKinley West, Taguig

Shift: Night Shift

Schedule: Weekends Off

Nature of Work: Voice

Requirements:

  • Any College Degree is required.
  • Must have a minimum of 3 years of experience leading a team handling insurance services/financial/banking account (Global Support BPO or Shared Services).
  • Metrics/KPIs: Preferably with experience handling/monitoring metrics, e.g., CSAT, NPS, AHT, and FCR

Benefits:

  • HMO with up to 3 dependents covered
  • Retirement Benefit
  • Annual Appraisal
  • Performance Bonus