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Team Lead
24 hours ago
About the job: Team Lead (McKinley West Taguig) | Hybrid
Work Setup: Amenable to working on-site during training (2-3 months), Hybrid work arrangement after training
Location: McKinley West, Taguig
Shift: Night Shift
Schedule: Weekends Off
Nature of Work: Voice
Requirements:
- Any College Degree is required.
- Must have a minimum of 3 years of experience leading a team handling insurance services/financial/banking account (Global Support BPO or Shared Services).
- Metrics/KPIs: Preferably with experience handling/monitoring metrics, e.g., CSAT, NPS, AHT, and FCR
Benefits:
- HMO with up to 3 dependents covered
- Retirement Benefit
- Annual Appraisal
- Performance Bonus