Rostering Officer

4 days ago

Manila, National Capital Region, Philippines Staff Domain Inc Full time ₱900,000 - ₱1,200,000 per year

Setup and Location: WFH

Work Schedule: 9:00 AM-6:00 PM (AEST) | 7:30 AM-4:30 PM (PH Time)

Employment Type: Full-time

Ready to do work that actually excites you?

We seek a Rostering Officer to manage scheduling and handle cancellations with efficiency and professionalism. The role requires quick adaptation to internal rostering systems and procedures while ensuring seamless communication with stakeholders. This position is critical for maintaining operational continuity and supporting effective workforce coordination.

What You'll Do

You'll be the kind of person who:

  • Manage and process after-hours cancelations promptly to ensure minimal disruption to schedules.
  • Utilize internal rostering systems to create, update, and maintain accurate staff schedules.
  • Communicate effectively with team members and stakeholders to confirm scheduling changes and resolve conflicts.
  • Monitor and track staff availability, ensuring compliance with organizational policies and procedures.
  • Generate reports on scheduling metrics and provide insights to improve rostering efficiency.
  • Collaborate with relevant departments to align staffing needs with operational requirements.
  • Maintain accurate records of cancelations, schedule changes, and staff communications.
  • Provide timely responses to inquiries regarding scheduling and rostering concerns.
  • Continuously learn and adapt to updates in internal rostering tools and processes.

What You Bring

We're looking for someone with:

  • Bachelor's degree in Business Administration, Human Resource Management, or a related is preferred.
  • 3+ years of experience in workforce scheduling, rostering, or related administrative roles.
  • Strong communication skills, both verbal and written, to interact with diverse stakeholders.
  • Excellent organizational skills with a keen attention to detail in managing complex schedules.
  • Ability to adapt quickly to new systems and processes with minimal supervision.
  • Problem-solving skills to address scheduling conflicts and last-minute changes effectively.
  • Strong time-management skills to prioritize tasks and meet deadlines in a fast-paced environment.

Why You'll Love Working Here

  • HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).
  • Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).
  • Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more.

Let's Talk

If you're thinking "this sounds like me"-it probably is. Click apply. We can't wait to meet you.

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