Technical Helpdesk Support

Key Responsibilities:Employee Support: Serve as the first point of contact for employee inquiries regarding HR policies, procedures, benefits, payroll, and other HR-related matters. Resolve issues or direct them to the appropriate HR team members for further assistance.Ticket Management: Log, track, and resolve HR-related helpdesk tickets in the HRIS...

We are seeking a highly motivated and customer-focused Healthcare Helpdesk Associate to provide frontline support to patients, healthcare professionals, and internal teams. The role involves handling inquiries, troubleshooting issues, and ensuring seamless communication between various stakeholders in a healthcare setting. The associate will be the first...

Answers telephone and respond to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.Follow up with customers to ensure complete...

Position Summary:As an IT Helpdesk Support, you will be the first point of contact for our clients, providing technical support and assistance with their IT-related issues in St. Luke's. Your primary responsibility will be to ensure our clients have a seamless and efficient experience while resolving their IT problems. This role plays a crucial part in...

HelpDesk SpecialistLocation:Onsite – BGC, TaguigShift:Nightshift (EST)Experience:Minimum1.9 yearsof experience in IT Service Desk or Technical SupportAbout the Role:IT By Design is looking for aService Desk Specialistto join our growing IT team. The ideal candidate has strong technical troubleshooting skills, a customer-first mindset, and a passion for...

At X, we are at the forefront of technology, driven by a mission to revolutionise digital interaction and create the Everything App. Our global operations span across continents, connecting innovators and fostering a culture of collaboration and excellence. Our IT Workplace Services team is the backbone of our operational efficiency, ensuring seamless...

Service Desk / Help Desk Engineer(Full On-Site, Night Shift – Taguig, BGC)Department: Service DeliveryReports to: Technical Team LeadWork Setup: 100% Onsite, PhilPlans Corporate Center – Taguig, BGCShift: Night Shift (Eastern Time)What You'll DoProvide IT support to global users, mainly in the USTroubleshoot issues with Active Directory, Office 365, VPN,...

Job Summary:Serves as a centralized point of contact for end-users seeking technical assistance. It provides first-level technical support, troubleshooting and resolving a wide range of IT issues to ensure optimal system performance and user productivity.Duties and Responsibilities:User Support: Respond promptly to user inquiries via phone, email, and...

IT Service Desk Engineer (Mandarin / Japanese / Korean Speaker) Onsite | Taguig City, Metro Manila Start Date: 1st Week of October 2025 Full-Time | Long-Term Engagement (Minimum 1-Year Contract)About the RoleOne Luna Global Connections, Inc. is hiring multilingual IT Service Desk Engineers to be deployed for a global IT infrastructure and managed services...

Work ExperienceThe Senior Team Member / SME is required to lead a team responsible for managingTier 1 HR related queries (primarily calls) from the client employees, line managers,vendors and other 3rd parties basis the procedures defined, instructions provided andthe knowledge base available. These queries relate to HR Policies, Employee DataManagement,...