Media Client Services Executive

4 days ago

Manila, National Capital Region, Philippines Forbes Australia Full time A$90,000 - A$120,000 per year

Forbes Australia
is the premier media brand for entrepreneurial success, igniting conversations with Australia's most influential leaders and changemakers across print, digital, video, thought leadership, and events.

We're seeking a commercially minded
Client Services Executive
with strong digital marketing and analytics expertise to support our commercial team. You will manage post-sale client relationships, track campaign performance, extract strategic insights, and build compelling, brand-aligned sales decks. This role is ideal for someone who thrives on turning data into strategy, and can communicate value through polished visuals and confident client engagement.

Key Responsibilities

  • Client Campaign Success
    : Deliver a premium post-sale experience across print, digital, video, and events—ensuring every campaign runs smoothly and exceeds client expectations.
  • Campaign Performance & Insights
    : Track key campaign metrics (impressions, engagement, conversions, ROI) and translate them into actionable insights for clients.
  • Strategic Client Reporting
    : Create and present
    performance reports
    that demonstrate campaign success, offering recommendations for optimization and upselling.
  • Building Sales Decks & Client Proposals
    : Collaborate with the sales team to develop visually compelling, data-driven sales presentations utilising Canva.
  • Stakeholder & Client Relationship Management
    : Act as the key post-sale contact for advertisers, ensuring ongoing client satisfaction and retention.
  • Collaboration with Sales & Marketing
    : Work with internal teams to ensure campaigns are executed flawlessly and client expectations are met.
  • Industry & Competitor Insights
    : Keep up with digital and print media trends, helping clients understand new opportunities and best practices.

Who You Are

  • Proven experience in
    media, advertising, or digital marketing account management
    .
  • Minimum 3 years of experience working for an American, UK, or Australian company.
  • Strong marketing knowledge with an ability to analyze
    digital campaign performance data
    (Google Analytics, Meta Ads Manager, email marketing platforms).
  • Experience in
    building sales decks
    or client presentations that translate data into compelling business insights.
  • Highly detail-oriented with the ability to manage multiple clients and deadlines.
  • Excellent
    client communication and relationship-building skills
    .
  • Data-driven mindset
    – able to translate campaign metrics into actionable recommendations.
  • Experience in
    digital marketing, or a media sales environment
    is required.

Why Join Forbes Australia?

  • Work with a globally recognized
    prestigious media brand
    .
  • Engage in exciting
    multi-platform advertising campaigns
    .
  • Join a
    dynamic, high-performing sales, marketing, and editorial team
    .
  • Be at the forefront of media innovation in print, digital, and events.

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