Learning & Development Specialist

1 day ago


Makati City, National Capital Region, Philippines Trends Group, Inc. Full time

DUTIES AND RESPONSIBILITIES:

  • Design and manage workforce development programs aligned to the company's services Lifecycle configure.
  • Coordinate with HR L&D, Technology Groups, and TGI for training and certification planning.
  • Implement and monitor social and experiential learning initiatives (Buddy System, Job Shadowing, Tech Talks, Capstones).
  • Oversee onboarding content consistency (service lifecycle, cultural alignment, regional readiness).
  • Develop and maintain learning frameworks, templates, and governance processes.
  • Track progress and produce capability reports and dashboards using LMS Platform (SkillStation)
  • Lead reviews and continuous improvement cycles for all WDP-related initiatives.

QUALIFICATIONS:

A. Minimum Education

  • Bachelor's Degree in Human Resource Development, Psychology, Education, Business Management, or Information Technology.
  • Preferably with certification in Learning & Development, Organizational Development, or Project Management (e.g., CIPD, ATD, PMI, or SFIA-based programs).

B. Experience and Training

  • At least 3 years of progressive experience in learning and development, capability building, or workforce planning roles.
  • Experience in designing or implementing 70:20:10 or competency-based learning programs.
  • Hands-on experience with LMS/LXP platforms (e.g., SkillStation, Moodle, SuccessFactors).
  • Preferably with exposure to IT or technology-driven organizations and cross-functional collaboration.

C. Competency

  • Strong understanding of Learning & Development frameworks (70:20:10, Kirkpatrick, ADDIE).
  • Familiarity with SFIA or similar competency frameworks.
  • Experience in workforce or capability development program management.
  • Excellent facilitation, communication, and stakeholder management skills.
  • Familiarity with SkillStation or other LMS/LXP platforms.
  • Strategic thinking and attention to detail.

WORKING CONDITIONS:

  • May require working beyond normal business hours, including weekends and holidays to meet project deadlines or address urgent client issues


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