Outbound Appointment Setter

Are you ready to elevate your sales career? At Clear, we connect world-class Filipino talent with leading Lead Generation Agencies across New Zealand and Australia, delivering outstanding results.

If you're driven and ready to make an impact, keep reading.

Role and Opportunity

As an Appointment Setter (Lead Activator), you will:

• Provide fast response – Ensure leads are contacted within 5 minutes of acquisition, keeping momentum and engagement high.
• Qualify leads – Efficiently filter leads to pass only high-quality prospects to the sales team, improving conversion rates.
• Set appointments – Focus on booking appointments with qualified leads, allowing the sales team to concentrate on closing deals.
• Manage the pipeline – Ensure the diary is full, promptly rescheduling any cancelled appointments to maximise conversion opportunities.

Purpose

In this role, you will:

• Thrive in a results-driven environment with opportunities for recognition, advancement, and higher earnings.
• Make a direct contribution to client sales growth, playing a crucial role in the agency's success.
• Develop communication and negotiation skills by engaging with key decision-makers.
• Gain expertise in sales techniques, CRM systems, and lead management, advancing your career in sales or marketing.
• Collaborate with leading companies and experience high-level business operations.

Your daily tasks will include:

• Contacting leads within 5 minutes of acquisition to ensure fast follow-up and keep prospects engaged.
• Qualifying leads and ensuring high-quality prospects are passed to the sales team.
• Scheduling appointments for the sales team with qualified leads and promptly re-booking any cancellations.
• Managing the sales pipeline, ensuring every opportunity is maximised and cancellations are rescheduled immediately.
• Conducting proactive follow-up with warm leads, ensuring no opportunities slip through the cracks.
• Working directly within client CRMs or GHL accounts to seamlessly integrate lead management processes.
• Reviewing daily performance metrics and identifying areas for improvement, ensuring a focus on results-driven success.

Minimum Qualification

• At least 1-year call handling experience in a global "SALES" setting
• Outbound call handling (English language)
• Proficient with MS Office applications
• Experience or knowledge in using any CRM tool.

Highly advantageous if you have:

• Experience with Australian clients
• Clear spoken English and a neutral accent
• A Fit-to-Work (FTW) status upon completion of the pre-employment medical exam (with drug test) or FTW med cert with Basic 5 & drug test results within the past 5 months
• A valid NBI Clearance
• An active BPI account (for payroll)
• Ready references (at least 3 from recent employers) for Background Check/Employment Verification purposes.

Required Attributes

• You are a sales closer, not a customer support representative who aims for success and recognition
• You have excellent call-handling skills with a great command of the English language
• You have outstanding attention to detail, delivering a high-quality and professional service
• You are technologically adept and highly trainable in new skills and software
• You have a great team spirit, collaborating well while multitasking and prioritizing your actions and outcomes
• You work well with minimum supervision and have the flexibility to perform other relevant tasks as required by the client

Clear Admin People offers exceptional Filipino talent the opportunity to advance their careers. Our world-class staff – we call them 6-Tool Players – work from the comfort of their homes to serve our Australia-based clients. Our staff are led and supported by our outstanding leadership team. Clear works to provide the right environment for 6-Tool Players to excel, with an ecosystem that supports our team's success:

• A great Work From Home (WFH) set up with the right IT to help you succeed (including freight expense coverage to deliver the company-owned equipment)
• Sales Commissions and Performance-Based Bonuses
• Membership of the Clear 6-Tool Player Playground – our unique development and engagement program
• HMO Coverage with free dependents and group-term life insurance coverage
• Monthly & quarterly subsidies (electricity, internet, and healthcare - prescription medicines)
• Paid vacation leave and sick leave for regular employees
• Other incentives (perfect attendance bonus and employee referral incentive.
• We provide all mandatory government contributions in addition to the above.