Branch Service Associate

2 days ago

Antipolo City, Calabarzon, Philippines City Savings Bank Full time ₱150,000 - ₱250,000 per year

About the role

Become a Branch Service Associate with City Savings Bank and play a crucial role in delivering exceptional customer service to our valued clients. Based in our Cogeo Area branch in Antipolo City Rizal, this full-time position will see you responsible for providing a wide range of retail banking services to our customers.

What you'll be doing

  1. Welcoming and assisting customers with their banking needs
  2. Processing transactions such as deposits, withdrawals, and fund transfers
  3. Answering customer inquiries and addressing any issues or concerns
  4. Maintaining accurate records and documentation
  5. Cross-selling bank products and services to meet customer requirements
  6. Adhering to all bank policies, procedures, and compliance regulations
  7. Supporting branch operations and contributing to a positive team environment

What we're looking for

  1. Minimum 1 year of experience in a customer service or retail banking role
  2. Excellent communication and interpersonal skills
  3. Strong problem-solving and decision-making abilities
  4. Proficient in using computer systems and banking software
  5. Commitment to providing exceptional customer service
  6. Willingness to learn and adapt to new banking processes and technologies

What we offer

At City Savings Bank, we are committed to nurturing the growth and development of our employees. In this role, you will have access to comprehensive training programs, opportunities for career advancement, and a competitive salary and benefits package. We also prioritize work-life balance, with flexible work arrangements and generous leave entitlements. Join our dynamic team and be a part of our mission to provide innovative financial solutions to our community.

About us

City Savings Bank is a leading retail bank in the Philippines, providing a wide range of banking products and services to individuals and businesses. With a strong focus on customer-centricity and community engagement, we are dedicated to delivering exceptional service and creating lasting value for our stakeholders. As we continue to grow and expand our reach, we are seeking talented individuals who share our passion for excellence and commitment to making a positive impact.

Apply now to become a valued member of the City Savings Bank team

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