Customer Service Officer

The Customer Service – Back Office role focuses on providing essential administrative and support functions that ensure smooth operations and efficient customer service delivery. Employees in this position handle data entry, documentation, and transaction processing while maintaining accurate customer records. They also coordinate with the front-line...

Location:8/F Park Central Bldg, Jose Maria del Mar St., IT Park, Apas, Lahug, Cebu City 6000Employment Type:Full-timeSchedule:Office-based, aligned withUS time zones (PST–EST)About the RoleWe are seeking a proactive and customer-focusedCustomer Service Representativeto join our office-based team in Cebu. In this role, you will handle inbound calls from...

Linguage Inc. is currently looking for a Japanese Customer Service Manager to handle communication with our head office in Japan and oversee customer service operations, ensuring high quality support for Japanese- speaking clients. This role involves handling escalated issues and ensuring customer satisfaction through effective communication and problem...

Filinvest Hotel: CRIMSON RESORT & SPA MACTANIn accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the Guest Services Manager, the Guest Services Officer is responsible for the general administration and profitability of the operation of the villa and guest...

Join our dynamic team as a Customer Service Retail Associate. Based in our Cebu City office, this full-time role will see you providing exceptional customer service to our clients. You will be the first point of contact, ensuring a seamless and positive experience for all our customers.What you'll be doingResponding to customer inquiries and resolving issues...

The Customer Service Associate (CSA) for HINO Cebu plays a vital role in ensuring customer satisfaction by acting as a liaison between the dealership and its customers. The CRA handles customer inquiries, addresses concerns, supports after-sales service coordination, and ensures a positive customer experience aligned with the standards of the HINO brand.Key...

Job Summary:This is a full-time, on-site role for a Customer Relations Officer located in Cebu. The Customer Relations Officer will be responsible for managing customer support, ensuring customer satisfaction, and building strong client relationships. The role also involves coordinating with internal teams to ensure client needs are met efficiently.Job...

About the role ARAM ENTERPRISES INC' is seeking a dynamic and customer-focused Customer Service Representative to join our growing team. As a CSR, you will be the first point of contact for our valued customers, delivering exceptional service and support. This is a full-time role based in our modern office in Central Cebu City Cebu.What you'll be...

The Customer Service Associate is responsible for supporting the Customer Service team by addressing customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. This role involves direct interaction with customers through various communication channels, including phone, email, and chat. The ideal candidate will possess...

As Unit Office Manager, plan for annual targets of the unit, aware of resources available within and outside her area of jurisdiction in order to match the needs and problems of the barangays to be served during the given period;As implementor, handle court-related cases on adoption, youthful offenders, child abused, r4pe victims, and others; conducts...