Sales Support Administrator

6 days ago

Manila, National Capital Region, Philippines RELX Group Full time ₱250,000 - ₱500,000 per year

The Sales Support Admin I support on order processing, sales information management, data entry and input. Said supported areas will be assisted through e-mail, phone, and virtual meetings. Coordinator will be the internal and external client's single point of contact in coordinating and aligning multiple functionalities, procedures, and solutions to and for in between segments.

Accountabilities:

Support key metrics tracking for the sales and services organization.

Support operation processes related to coding, access, desk copies, flyers, course enrollment etc.

Record account related activity in appropriate internal systems

Ensure data integrity and quality across key reporting systems to provide consistency of data.

Manage daily account and customer maintenance, as required.

Proactively execute and provide guidance on sales team as needed on any back-office tasks.

Collaborate with sales and service teams to continually improve processes and procedures to improve efficiency.

Develop and maintain relationships with enabling functions particularly (Stakeholder onshore and offshore, IT, HR, Finance and likes) to facilitate effective collaboration and execution of organizational objectives.

Document relevant operations process workflow.

Other duties as assigned.

Qualifications:

Bachelor's degree holder or Completed at least 2 years level in College (no back subjects/incomplete units )

Has a team player mindset with innovative ideas and strong attention to detail

Bachelor's degree holder or completed 2 years in College

The ideal candidate will have experience working with sales flows, product data, and quality assurance principles

Salesforce experience preferred

Effective written and verbal communication skills required

Logical thinker, with effective communication skills

Strong organizational skills are required to provide timely and consistent support

Projects a positive attitude with co-workers & clients

Highly self-motivated, team and goal-oriented with an entrepreneurial spirit

Highly detail-oriented with a strong desire to produce accurate and quality work

Proficient with Microsoft Office

Additional for internal applicants:

Must be in current role for 1 year

Must not have received any Disciplinary Action within the past 12 months

Must not have any Attendance and Punctuality issues in the past 12 month

Must have a Successful or above rating in the last Enabling Performance cycle

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