Cashier

20 hours ago

Makati City, National Capital Region, Philippines JPSC Group Holdings Inc Full time ₱150,000 - ₱250,000 per year
Overview

The Cashier is responsible for accurately processing customer transactions, providing exceptional customer service, and maintaining a clean and organized checkout area. This role requires strong communication skills and the ability to handle cash efficiently.

Key Responsibilities

  • Customer Interaction

    • Greet customers warmly as they enter and exit the restaurant.

    • Assist customers with inquiries regarding menu items, specials, or promotions.

    • Address and resolve customer complaints or concerns in a professional manner.

  • Order Processing

    • Accurately input customer orders.

    • Communicate order specifics to kitchen staff to ensure timely service.

    • Ensure orders are processed efficiently and correctly.

  • Payment Handling

    • Process payments using cash, digital wallets.

    • Issue receipts, refunds, change, or tickets as necessary.

    • Balance the cash drawer at the beginning and end of shifts, reporting any discrepancies.

  • Cleanliness and Organization

    • Maintain cleanliness and organization of the cashier area and dining space.

    • Ensure that the dining area is tidy and welcoming for customers.

  • Collaboration and Coordination

    • Collaborate with kitchen and bar staff to ensure timely order fulfillment and customer satisfaction.

    • Assist in scheduling staff shifts to ensure optimal coverage during peak hours.

Skills and Qualifications

  • High school diploma or equivalent preferred.

  • Previous experience in a cashier or customer service role in a restaurant or retail setting is a plus.

  • Strong mathematical and cash handling skills.

  • Well experience in POS System

  • Excellent customer service and communication skills.

  • Ability to work in a fast-paced environment.

  • Attention to detail and accuracy.

  • Ability to work flexible hours, including weekends and holidays.

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