Scheduler Coordinator

1 day ago

Manila, National Capital Region, Philippines CallTek Full time ₱25,000 - ₱50,000 per year

We are seeking a highly resourceful and dependable
Scheduler Coordinator
to act as the central operational hub for our team. This pivotal, on-site role is responsible for ensuring client satisfaction and caregiver reliability through expert coordination and strong communication.
The Scheduler Coordinator
must excel at managing complex scheduling systems, making sound judgments under pressure, and embodying a commitment to service excellence in a dynamic environment.

I. Decision-Making & Resourcefulness

  • Assesses multiple variables such as caregiver skills, client needs, schedules, and preferences quickly and effectively
  • Uses sound reasoning to make fair, confident, and timely decisions while balancing empathy with operational priorities
  • Finds solutions when caregivers cancel last minute or when client needs change
  • Shows initiative and resolves scheduling conflicts without waiting for direction

II. High-Level Organization & Multitasking

  • Manages many moving parts including caregiver schedules, client updates, and documentation
  • Keeps calendars, records, and systems consistently updated and accurate
  • Ensures all loose ends are addressed and prevents scheduling gaps by sharing important information at the end of each shift
  • Performs well in an environment with constant interruptions
  • Moves smoothly between phone calls, scheduling software, and client communication

III. Communication & Interpersonal Traits

  • Communicates clearly and confidently through phone, in person, and email
  • Listens actively to clients and caregivers with empathy and understanding
  • De-escalates situations with professionalism and warmth
  • Builds rapport naturally with caregivers and clients while maintaining a positive tone even in difficult interactions
  • Creates trust and strong cooperation with internal team members
  • Shows genuine care for client satisfaction and caregiver well-being

IV. Behavioral & Leadership

  • Stress Tolerance & Composure - stays calm under pressure and maintains professionalism and emotional control
  • Dependability - consistently shows up, follows through, and treats schedule accuracy and satisfaction as personal responsibilities
  • Leadership Presence - serves as the central hub between caregivers, clients, and management while leading through accountability, positivity, and consistency

  • Initiative - takes ownership of problems, follows them through to completion, identifies inefficiencies, and implements improvements

  • Professional Maturity - handles sensitive caregiver and client concerns discreetly and uses sound judgment when prioritizing urgent versus routine matters

  • Availability - willing to take on on-call duties when needed and understands the 24/7 nature of home care

Work Schedule - Monday-Friday, 9am-6pm, PST

Requirements

  • 1-2 years of experience as a Scheduler
  • Technical Competence - skilled in scheduling platforms such as ABS and telephony systems or similar
  • Skilled in Microsoft Office, Google Suite, and similar software
  • Attention to Detail
  • Willing to work onsite at JY Square Mall Cebu City Or San Juan City Metro Manila

  • Scheduling Coordinator

    5 days ago

    Manila, National Capital Region, Philippines van den Boom & Associates Full time ₱1,500,000 - ₱3,000,000 per year

    Scheduling Coordinatorvan den Boom & AssociatesRemote | PhilippinesFull Timevan den Boom & Associates is a US-based professional services firm. We specialize in supporting life science companies primarily in the roles of part-time finance, accounting, HR, and operational support.We are seeking a highly organized Scheduling Coordinator to become the next...

  • Scheduling Coordinator

    1 day ago

    Manila, National Capital Region, Philippines Asw Full time ₱1,500,000 - ₱3,000,000 per year

    Job DescriptionTHE OPPORTUNITYJoin our client, a global leader in independent medical examinations and document management services, trusted by insurers, law firms, and government agencies. They provide accurate, secure, and timely medical documentation that supports critical decisions in healthcare and insurance. Their work helps validate claims, lower...

  • Scheduling Coordinator 1

    7 days ago

    Manila, National Capital Region, Philippines Enterprise Mangement Solutions Inc Full time ₱283,630 - ₱1,457,100 per year

    This a Philippine-based position;NOT a US based position and the pay rate is not in US currency.ABOUT FREEDOM HEALTH SYSTEMS, INC:Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We...

  • Scheduling Coordinator 2

    2 weeks ago

    Manila, National Capital Region, Philippines Enterprise Mangement Solutions Inc Full time ₱147 per year

    This a Philippine-based position;NOT a US based position and the pay rate is not in US currency.ABOUT FREEDOM HEALTH SYSTEMS, LLC:Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We...

  • Administrative and Scheduling Coordinator

    1 day ago

    Manila, National Capital Region, Philippines BruntWork Full time ₱20,000 - ₱40,000 per year

    This is a remote position. Schedule: Monday to Friday, 9:00 AM – 6:00 PM EST (includes 1-hour unpaid break) Total Weekly Hours: 40 HoursOur client is seeking a proactive and highly organized Administrative and Scheduling Coordinator to support operations and client engagement for their DJ team. This role ensures seamless communication, accurate event...

  • Patient Scheduling Coordinator

    5 days ago

    Manila, National Capital Region, Philippines BizForce Full time ₱300,000 - ₱600,000 per year

    BizForce is seeking an organized and detail-oriented Patient Scheduling Coordinator to join our team. As a critical component of our healthcare service operations, you will manage the appointment scheduling process, ensuring that patients receive timely access to care while maintaining smooth workflows for healthcare providers. This is an excellent...

  • Home Care Scheduling Coordinator

    3 days ago

    Manila, National Capital Region, Philippines BruntWork Full time $40,000 - $80,000 per year

    This is a remote position. Schedule:Mondays to Fridays, 9:00 am to 5:00 pm or 9:00 am to 6:00 pm, with 1-hour break in between 40 hours per week Client timezone: Eastern TimePosition OverviewWe are seeking a detail-oriented and compassionate Virtual Care Coordinator to remotely oversee client care plans, facilitate caregiver assignments, and act as a liaison...

  • Healthcare Scheduler

    3 days ago

    Manila, National Capital Region, Philippines Staff4Me Full time $40,000 - $60,000 per year

    We are looking for a detail-oriented and organized Healthcare Scheduler with at least 2 years of experience in scheduling within the U.S. Homecare industry. The ideal candidate will be responsible for coordinating appointments, managing staff schedules, and ensuring efficient patient and caregiver coverage. This role requires strong communication skills,the...

  • Healthcare Scheduler

    1 day ago

    Manila, National Capital Region, Philippines CallTek Full time ₱400,000 - ₱600,000 per year

    We are looking for a detail-oriented and organizedHealthcare Scheduler with at least 2 years of experience in scheduling within the U.S. Homecare industry.The ideal candidate will be responsible for coordinating appointments, managing staff schedules, and ensuring efficient patient and caregiver coverage. This role requires strong communication skills,the...

  • Scheduling Assistant

    1 day ago

    Manila, National Capital Region, Philippines Virtual Rockstar Full time $40,000 - $60,000 per year

    This is a remote position.About Our Client This pediatric therapy clinic is a family-centered, values-driven organization committed to providing high-quality services and supportive experiences for children and their caregivers. The team prioritizes compassion, professionalism, collaboration, and clear communication across all areas of care.Due to continued...