IT Helpdesk Support

You are a high performing professional who pursues excellence and thrives on high performance and continuous improvement. You're passionate about consistently delivering top quality results and wants to be amongst the best in your field. If this is you, we want you on our team.Responsibilities:Provide 1st& 2nd Level IT support to stores and support groups...

We are seeking a motivated and customer-focused IT Helpdesk / Service Desk Analyst to provide first-line technical support and assistance across the organization. The ideal candidate will have a foundational understanding of IT systems, excellent communication skills, and a strong desire to resolve technical issues efficiently and professionally.Key...

We at Athena empower exceptional talent with boundless opportunities to achieve more. We achieve this by pairing exceptional Executive Partners (XPs) from the Philippines and Kenya with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our clients' work and...

The Associate Helpdesk Analyst serves as a central point of contact for IT support, ensuring business continuity by resolving incidents and service requests in a timely manner. The role involves safeguarding IT security, maintaining SLA compliance, and delivering excellent customer service to users globally.Key Responsibilities:Respond to calls, emails, and...

HELPDESK OPERATORDuties and Responsibilities:Review and dispatching of tickets to respective support groupsReceiving calls from the requestersMonitoring of tickets until its completionProcessing of ticket for the food and transportation requestsCoordination with the food and transportation vendorsAbout the Person:Preferably with familiarity in BPO...

Ibex Global is looking for 1 Helpdesk AgentResponsibilitiesJob DescriptionRequired SkillsGood verbal and Written communication skillsExperience in Active Directory, DNS and Windows domain environmentsExperience with ticket managementExperience with remote remote desktop supportExchange Administration ( mailbox creation )Office 365 Administration (user/...

QualificationsBachelor's Degree in Information Technology, Computer Science, or related field (preferred)Minimum 2–3 years of experience in IT or Technical Support; 1 year in a leadership role is an advantageStrong knowledge of helpdesk systems, IT troubleshooting, and ticketing toolsExcellent communication, coaching, and problem-solving skillsAbility to...

This is a remote position. SUMMARY The IT Helpdesk is responsible for installing, maintaining, testing, and repairing systems and networks. They utilize their technical knowledge to support IT initiatives and provide first-level technical information systems support. JOB RESPONSIBILITIESProvide technically accurate and user-friendly solutions to basic...

Key Responsibilities:Provide technical product support to clients, ensuring timely and accurate resolution of issues.Troubleshoot issues related to telco or helpdesk environments.Utilize ticketing tools such as Salesforce or Certinia to log, track, and manage customer cases.Collaborate with cross-functional teams to improve product knowledge and client...

Responsible for leading the day-to-day operations of the helpdesk team, ensuring smooth service delivery to clients, and coordinating with other departments to address customer concerns. This role involves monitoring helpdesk activities, supervising field engineers, and managing workflows to ensure that technical issues are resolved promptly and...