Helpdesk Technician

Position Summary:Support and Helpdesk Coordinator plays a critical role in managing and delivering efficient technical support to clients and ensuring the smooth operation of both helpdesk and field service teams. This position involves overseeing daily helpdesk activities, managing ticketing workflows, coordinating field engineers, resolving escalated...

Job DescriptionHelpdesk and Support Operations:•Oversee helpdesk operations and monitor daily team activities to ensure efficient and effective support delivery.•Regularly monitor and manage the helpdesk ticketing system to ensure timely resolution of incidents and service requests.•Guide helpdesk team on issue resolution and proper ticket...

Job Description:Oversee helpdesk operations and monitor daily team activities to ensure efficient and effective support deliveryRegularly monitor and manage the helpdesk ticketing system to ensure timely resolution of incidents and service requests.Guide helpdesk team on issue resolution and proper ticket documentation practices.Track aging tickets and...

Job QualificationGraduate of Bachelor's Degree in Information Technology, Computer Science, IT -related courses.With at least 1-2 years of experience in Helpdesk role.With experience managing field engineer or computer technicianExperience with ticket management such as: OTRS JIRA, Zandesk or any similar ticketing platform is an advantage.With hands-on...

Schedule: Monday to Friday (8:00AM - 5:00PM PHT)What are we looking for?As an IT Support Analyst - L2, you will install and maintain windows computer systems, networks and servers aiming for the highest functionality. The IT technician will also ensure efficient use of applications and equipment. The goal is to build and maintain updated and efficient...

This is a remote position. SUMMARY The Support Engineer will be a pivotal team member, responsible for handling some of our most complex and dynamic customer issues. The ideal candidate will assist with escalations from our Support Technicians, leveraging a broad range of IT Generalist experience to resolve technical challenges efficiently. In this role,...

Axiom Technologiesis an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at We are looking for a skilledDesktop Support Engineerto provide technical assistance to our internal users. In this role, you will be responsible for...

The CompanyVersa Innovations Corp. is a leading Philippine developer and provider of two-way radio communication systems and solutions, specializing in cutting-edge technology for security, corporate, and public safety industries. The company pioneers innovative communication products like NetEdge - the first  Push-to-Talk (PoC) Radio as a Service (RaaS) in...

Apply NowBack to search resultsPrevious job Next jobJob DescriptionResponsible for:The Service Desk Agent serves as the first level of IT support for all campaign users by receiving incidents and service requests through a variety of channels (such as phone, email and ticketing system) and taking the appropriate steps to resolve the users' concerns.Main...

Overview Job Summary RemoteVA PH is hiring a Junior / Level 1 Helpdesk Technician to provide the first line of IT support to our clients. You will be the initial point of contact for incoming helpdesk requests and will ensure client issues are quickly addressed or escalated with clear, friendly communication. If you enjoy problem-solving, have a passion...

Overview Join to apply for the Security Technician role at NUSTAR Resort . Responsibilities Reporting to Supervisor, Security Technical is responsible for the installation and configuration of the systems and maintenance allocated to support Security, Surveillance, Gaming operations, and Hotel operations within the property. This individual ensures that...

OverviewWe are seeking a Level 1 / Level 2 IT Support Technician to join our Managed Services team. The ideal candidate will deliver exceptional helpdesk and technical support to clients across diverse industries, including Healthcare, Government Contracting, and Construction, ensuring compliance with HIPAA and CMMC standards.This role provides remote...

The IT Technician Support is responsible for troubleshooting, maintaining, and supporting hardware, software, and network systems. They provide technical assistance to end-users, ensuring efficient operation of IT systems and resolving any technical issues. Associate degree in IT or related field (or equivalent experience) Knowledge of operating systems...

Position: Deskside Support Technician - L2 SupportContract Duration: 01-Year (Extendable/Maynot)Contract Type: B2B-Freelancing ContractWorking Type: On-Premises (Visit)Location: Cebu, Central Visayas, PhilippinesPaid Hourly: $20ph, $80-4Hrs_(Half Day), $120-6Hrs_(Full-Day)OverviewTheBand 2 – DesktopTechnicianwill provideday to day local\remote...

IT Helpdesk Analyst – German Language Support (Mid shift) KMC Solutions, Inc. Job Description Make your next big career move by applying as KMC Solutions’ next IT SERVICE DELIVERY TECHNICIAN (GERMAN-SPEAKER). Responsibilities Provide first-level IT service desk support for the EMEA region, with occasional support for the Americas and APAC. Troubleshoot...

OverviewJob SummaryThe Infrastructure Support Help Desk Analyst will be responsible for providing technical support and assistance to end-users within a Windows-based infrastructure environment. This role involves troubleshooting, resolving, and escalating technical issues related to hardware, software, and network infrastructure. The ideal candidate should...

OverviewJob SummaryThe Infrastructure Support Help Desk Analyst will be responsible for providing technical support and assistance to end-users within a Windows-based infrastructure environment. This role involves troubleshooting, resolving, and escalating technical issues related to hardware, software, and network infrastructure. The ideal candidate should...

IT Support Specialist (Remote - Full-Time, Night Shift) IT Support Specialist (Remote - Full-Time, Night Shift) Get AI-powered advice on this job and more exclusive features. Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google RemoteVA PH is hiring a highly skilled IT Support...

JOB DESCRIPTION: Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll...