Helpdesk Technician

Position Summary:Support and Helpdesk Coordinator plays a critical role in managing and delivering efficient technical support to clients and ensuring the smooth operation of both helpdesk and field service teams. This position involves overseeing daily helpdesk activities, managing ticketing workflows, coordinating field engineers, resolving escalated...

Job DescriptionHelpdesk and Support Operations:•Oversee helpdesk operations and monitor daily team activities to ensure efficient and effective support delivery.•Regularly monitor and manage the helpdesk ticketing system to ensure timely resolution of incidents and service requests.•Guide helpdesk team on issue resolution and proper ticket...

Job Description:Oversee helpdesk operations and monitor daily team activities to ensure efficient and effective support deliveryRegularly monitor and manage the helpdesk ticketing system to ensure timely resolution of incidents and service requests.Guide helpdesk team on issue resolution and proper ticket documentation practices.Track aging tickets and...

Are you curious, innovative, and passionate about IT Hardware and Infrastructure?Do you take ownership, embrace challenges, and love problem-solving?We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we are looking for an IT Support Technician to join our team. Our teams are collaborative, vibrant...

Are you curious, innovative, and passionate about IT Hardware and Infrastructure?Do you take ownership, embrace challenges, and love problem-solving?We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we are looking for anIT SupportTechnicianto join our team. Our teams are collaborative, vibrant and...

Job QualificationGraduate of Bachelor's Degree in Information Technology, Computer Science, IT -related courses.With at least 1-2 years of experience in Helpdesk role.With experience managing field engineer or computer technicianExperience with ticket management such as: OTRS JIRA, Zandesk or any similar ticketing platform is an advantage.With hands-on...

Schedule: Monday to Friday (8:00AM - 5:00PM PHT)What are we looking for?As an IT Support Analyst - L2, you will install and maintain windows computer systems, networks and servers aiming for the highest functionality. The IT technician will also ensure efficient use of applications and equipment. The goal is to build and maintain updated and efficient...

This is a remote position. SUMMARY The Support Engineer will be a pivotal team member, responsible for handling some of our most complex and dynamic customer issues. The ideal candidate will assist with escalations from our Support Technicians, leveraging a broad range of IT Generalist experience to resolve technical challenges efficiently. In this role,...

Axiom Technologiesis an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at We are looking for a skilledDesktop Support Engineerto provide technical assistance to our internal users. In this role, you will be responsible for...

Setup and Location: Work from Home Work Schedule: 9:00 AM – 6:00 PM AEDT | 6:00 AM – 4:00 PM PHTEmployment Type: Full-timeReady to do work that actually excites you?We're looking for a proactive and detail-oriented Customer Service Support Administrator to join our team. In this role, you'll provide essential administrative and customer support to our...