Helpdesk Operator

2 weeks ago

Makati City, National Capital Region, Philippines CBRE GWS IFM PHILS. CORP. Full time ₱15,000 - ₱30,000 per year

HELPDESK OPERATOR

Duties and Responsibilities:

  • Review and dispatching of tickets to respective support groups
  • Receiving calls from the requesters
  • Monitoring of tickets until its completion
  • Processing of ticket for the food and transportation requests
  • Coordination with the food and transportation vendors

About the Person:

  • Preferably with familiarity in BPO set-up.
  • good communication skills (both verbal and written)
  • good analytical skill
  • strong attention to detail in evaluating the requests
  • can do multitasking
  • can work under pressure
  • willing to work on a shifting schedule (morning, mid or night shift)
  • can work 6 days a week (rest day can be on weekend or weekday)

Benefits and Perks

  • Competitive market pay
  • HMO on 1st day
  • Life Insurance on 1st day
  • Convertible leave credits
  • Performance Bonus
  • Yearly merit increase
  • Government mandatory benefits (SSS, Philhealth, Pag-ibig, 13th month pay etc.)
  • Free company trainings for skill upgrade (Technical training, safety training, etc)

CBRE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or veteran status. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

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