BPO Team Leader

About the Job: Spanish Team Leader (Taguig) | OnsiteBenefits:HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities24 Leaves AnnuallyQualifications:Amenable to working in shifting schedules.Amenable to working ONSITE (BGC Taguig).Able to start ASAPEducation and other requirements:Minimum experience...

Summary:The Team Leader will oversee a team that provides customer service and support via voice, chat, and email. The role requires strong leadership, communication, and problem-solving skills to ensure service excellence and operational efficiency.Key Responsibilities:Lead and supervise the team to ensure effective handling of customer inquiries and...

Role:BPO Team LeadLocation:Taguig SiteSchedule:Night ShiftWork Set-up:On SiteEmployment Type:Full TimeAbout the RoleThe Team Lead is responsible for overseeing the daily performance, productivity, and development of a team of agents. This role ensures delivery of high-quality service, meets client SLAs, and drives operational excellence through coaching,...

About the role This is an excellent opportunity to join the thriving healthcare BPO industry as a Team Leader for Access Healthcare Services Manila, Inc. Based in Taguig City, Metro Manila, this full-time role will see you leading a high-performing team of customer service representatives, ensuring they deliver exceptional support to our valued clients.What...

Location: 100% Onsite – BGC, TaguigRole: Spanish Team LeaderOpenings: 10 HeadcountSalary: ₱127,000–₱129,000 gross/monthSchedule: Shifting, including nights, weekends & holidaysEligibility: Non NativeQualifications:Fluent in Spanish and EnglishAt least 1 year of Team Lead exp in a BPO setupWilling to work onsite full-time2 years in collegeJob Types:...

Job title: Team LeaderLOB: Banking, Financial Services, and Insurance (BFSI)Account: Financial/ Credit CardLocation: On-site in TaguigWork Timing: ShiftingSalary: 38, ,000 basic / 2,000 allowanceTarget start date: Immediately/AsapCRITICAL REQUIREMENTS:● Bachelor's degree or equivalent experience is required● At least 2 years of relevant experience as a...

About the role As the Prio Authorization Team Leader at Access Healthcare Services Manila, Inc., you will be responsible for leading a team of healthcare professionals in providing high-quality, efficient prior authorisation services to our clients. This is a full-time position based in Taguig City, Metro Manila, where you will play a crucial role in...

Job title: Team LeaderLOB: Banking, Financial Services, and Insurance (BFSI)Account: Financial/ Credit CardLocation: On-site in TaguigWork Timing: ShiftingSalary: 38, ,000 basic / 2,000 allowanceTarget start date: Immediately/AsapCRITICAL REQUIREMENTS:● Bachelor's degree or equivalent experience is required● At least 2 years of relevant experience as a...

TASQ is hiring a team leader for our Spanish financial account.**Benefits:**- HMO (HMO) coverage for the employee and 2 dependents from day one.- 24 leave days per year.- Quarterly performance bonuses.- Excellent career development opportunities.**Position:** Spanish Team Leader (BGC)**Key Qualifications:**- Willingness to work in shifting schedules.- Must...

Role Responsibility:Monitor agent performance to ensure SLA and KPI targets are met.Provide real-time Q&A support, handle escalations, and coach agents.Troubleshoot complex or escalated cases.Identify risks and escalate appropriately in daily operations.Requirement:English (reading, writing, and speaking).Experience in team leadership.Strong executive, team...