Executive Assistant to the CEO

1 day ago

Quezon City, National Capital Region, Philippines Tag Global Management Corporation Full time
  • Manage the COO's calendar, travel, and daily agenda across multiple time zones.
  • Screen, prioritize, and respond to emails, calls, and internal communications.
  • Prepare meeting briefs, presentations, and operational summaries.
  • Support daily executive decision-making by ensuring timely access to information.
  • Track branch performance reports (sales, labor, food cost, compliance, guest satisfaction).
  • Coordinate follow-ups with Group Heads, SRM, and Store Managers.
  • Assist in compiling KPI dashboards and review materials for weekly/quarterly operations meetings.
  • Maintain oversight of project timelines (openings, remodels, audits, marketing rollouts).
  • Serve as liaison between the COO and departments: Operations, HR, Training, Marketing, Supply Chain,
  • Finance.
  • Ensure teams receive clear direction and deadlines from the COO.
  • Draft memos, SOP summaries, and internal announcements.
  • Manage special initiatives such as system rollouts, menu updates, or operational audit programs.
  • Track action items from executive meetings and ensure accountability across teams.
  • Support development of process improvements for efficiency and consistency across 100+ branches.
  • Represent the COO in internal and external communications when needed.
  • Maintain strong relationships with regional leadership and key vendors.
  • Assist in preparing communication for franchisees (if applicable).
  • Handle sensitive operational, financial, and personnel information with absolute discretion.
  • Provide strategic insight when appropriate; anticipate COO needs and challenges.

Qualifications

  • Bachelor's degree in Business Administration, Hospitality Management, Operations Management, Communications, or related fields.
  • A Master's degree or additional certifications (e.g., Project Management, Operations, Executive Assistant Certification) is an advantage but not required.
  • 3–5 years of experience as an Executive Assistant, Administrative Manager, or Operations Coordinator.
  • Experience supporting C-level executives (COO, CEO, or Operations Director) is strongly preferred.
  • Experience in multi-branch retail, restaurant, food service, or hospitality operations is a significant advantage.
  • Proven history of handling high-volume, fast-paced, multi-stakeholder operations.
  • Willing to be assigned in other areas, do field work, and travel to provincial branches as needed

Job Types: Full-time, Permanent

Pay: From Php50,000.00 per month

Work Location: In person

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