Customer Support

We are seeking a licensed Customs Broker to manage and facilitate the smooth clearance of import and export shipments in compliance with Philippine customs laws and regulations. The ideal candidate has strong knowledge of customs processes, exceptional attention to detail, and the ability to coordinate effectively with government agencies, clients, and...

Company DescriptionGAIC Professional Services Inc. is an outsourcing and consulting services company that caters to a diverse range of industry and sector clients. As a subsidiary of EEI, it serves as the internal professional services arm, specializing in technology-driven solutions to meet client demands effectively.Role DescriptionThis is a full-time...

Functional Overview:As a Technical Support Representative, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate...

Customer Support & Billing SpecialistWe're looking for a Customer Support & Billing Specialist who can deliver excellent support to an international client while coordinating with internal teams on follow-ups, quotes, and client needs. This role is perfect for someone who enjoys customer interaction, has strong communication skills, and thrives in a...

Customer Care AssociateThe Customer Care Associate acts as the frontline liaison between LLII and GADC (McDonald's Philippines), handling customer inquiries, complaints, orders, cancellations, and shipment tracking to ensure satisfaction and loyalty. The role supports and guides Customer Care Representatives, coordinates with internal departments, and...

Customer Support : Refunds & Returns Specialist Cubao, Quezon CityQualifications:College level or graduateAt least 1 year customer service experience (E-commerce/Retail/Financial Services preferred)Strong problem-solving & communication skillsDetail-oriented, patient, and professionalJob Highlights:Process returns & refundsInvestigate disputed...

Customer Service IIJob DescriptionResponsibilitiesOrder ManagementProcess all orders efficiently, accurately and in line with policies and proceduresRun and follow up on various control reports to ensure that the order to payment process is fulfilled.Complaint ManagementHandle and close customer complaints on timeCollaborate with other functions to close...

Responsibilities:Handle inbound and outbound customer calls, emails, and chats in a professional and timely manner.Provide accurate, valid, and complete information by using the right methods/tools.Resolve product or service problems by clarifying the customer's complaint, determining the cause, selecting the best solution, and following up to ensure...

Job Summary:We are seeking a Customer Support Admin with prior customer service experience to handleclient interactions, support administrative processes, and ensure smooth coordination acrossdepartments. The role involves responding to customer queries, monitoring SLAs, maintainingaccurate records, and assisting with compliance...

As a Customer Support Specialist, you will go beyond answering tickets—you'll be a trusted partner to our customers. By solving problems quickly and with empathy, you'll build lasting relationships and ensure customers gain maximum value from our platform. This is a high-impact role where your contributions directly drive customer satisfaction,...