CSR - local account / up to 27k salary + up to 40k incentives(performance based)
3 days ago
About the role
CORPORATE VISIONS INC' is seeking a talented Customer Service Representative (CSR) to join our dynamic team in Cebu Central Visayas. As a CSR, you will be responsible for providing exceptional customer service and support to our local clients. This is a full-time position offering a competitive salary of up to 27K, with the potential to earn up to an additional 40K in performance-based incentives.
What you'll be doing
- Handling inbound and outbound customer calls with professionalism and empathy
- Resolving customer inquiries and complaints in a timely and effective manner
- Providing accurate information and solutions to customers
- Maintaining detailed records of customer interactions and transactions
- Collaborating with cross-functional teams to ensure the delivery of high-quality customer service
- Continuously seeking opportunities to improve customer satisfaction and operational efficiency
What we're looking for
- Proven experience in a customer service or call centre role, preferably in the Call Centre & Customer Service industry
- Excellent communication and interpersonal skills, with the ability to effectively engage with customers
- Strong problem-solving and critical thinking skills to handle a variety of customer inquiries
- Proficiency in English, both written and verbal
- Ability to work in a fast-paced environment and adapt to changing priorities
- A genuine passion for providing exceptional customer service
What we offer
- Competitive salary with the potential for performance-based incentives
- Comprehensive benefits package, including health insurance and retirement plans
- Opportunities for career development and advancement
- Supportive and collaborative work environment
- Work-life balance initiatives, such as flexible scheduling and remote work options
About us
CORPORATE VISIONS INC' is a leading provider of customer service solutions to businesses across a variety of industries. Our mission is to redefine the customer experience by delivering exceptional service, innovative technologies, and tailored solutions to meet the unique needs of our clients. With a strong focus on employee development and a commitment to fostering a positive work culture, CORPORATE VISIONS INC' is an employer of choice in the region.
Apply now and become a part of our dynamic team
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